You must ensure that a guest gets home safely or arrived at their destination once you have done serving them.
When a person complains about the strength of a drink after drinking others of the same strength, this means that the person is demonstrating impaired judgement and not active judgement.
Ultraviolet text and images are often added to IDs as they're difficult for counterfeiters to recreate.
The term "BAC" refers to the amount of alcohol in a person's blood. Those abbreviations stands for Blood Alcohol Content.
If you cannot talk the customer out of entering the bar, do not serve the person. Also, try to get the person to give you his or her car keys and help the person to find an alternate way home. Never try to physically keep a customer from moving anywhere.
Employees should make every effort to keep the person from entering the establishment drunk, but they should not physically restrain or touch the person. Serving someone who seems to be or is intoxicated is also against the law, even if they have a designated driver or are taking a cab home.
It is not against the law to serve a pregnant woman, if you refused service to her it would be discrimination because of her gender.
A drink is defined as 12 ounces of beer. In five drinks, you'll get 60 ounces of beer because each drink is 12 ounces.
Liquor licenses are issued and monitored by the liquor authority.
Nervousness can indicate deceit, such as when a minor tries to buy alcohol.
Notify your manager and confiscate their ID whenever you have to refuse service to a minor.
Driver’s licenses, state IDs, and passports are considered appropriate identification in most states, whereas birth certificates, school IDs, and voter registration cards are not.
5 ounces of wine (12 percent alcohol), 12 ounces of beer (4-5 percent alcohol), 1 ounce of 100 proof liquor, or 1.5 ounces of 80 proof liquor constitute one drink.
A fight can quickly escalate to a situation where someone is injured or killed. Your first step should be to call the police, as they are best equipped to handle these types of violent situations. Calling a manager for help and removing surrounding guests are also important actions to take, but should be done after the police are summoned. You should never try and break up a fight yourself.
You should always follow alcohol regulations as best you can. If you are ever in a situation that makes you uncomfortable, you should consult the owner or the personnel department.
Due to liability concerns, some states prohibit selling more alcohol to an obviously drunk person. None of the other options are covered by state legislation in any way.
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ServSafe Alcohol Primary & Advanced Test #2
