ServSafe Alcohol Test – Primary and Advanced

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A 60-ounce pitcher of beer holds how many drinks?

Correct! Wrong!

A drink is defined as 12 ounces of beer. In five drinks, you'll get 60 ounces of beer because each drink is 12 ounces.

Some states have laws prohibiting the sale of alcohol to those who are _______, and these regulations hold the server and the business liable?

Correct! Wrong!

Due to liability concerns, some states prohibit selling more alcohol to an obviously drunk person. None of the other options are covered by state legislation in any way.

You welcomed a guest, however you noticed that he seems uneasy and nervous. What do you thinkmight be the reason?

Correct! Wrong!

Nervousness can indicate deceit, such as when a minor tries to buy alcohol.

What security feature is frequently introduced to IDs to keep them away for counterfeiting?

Correct! Wrong!

Ultraviolet text and images are often added to IDs as they're difficult for counterfeiters to recreate.

Which of the following counts as "one drink"?

Correct! Wrong!

5 ounces of wine (12 percent alcohol), 12 ounces of beer (4-5 percent alcohol), 1 ounce of 100 proof liquor, or 1.5 ounces of 80 proof liquor constitute one drink.

The "BAC" is a measure of how much alcohol is in what person's system?

Correct! Wrong!

The term "BAC" refers to the amount of alcohol in a person's blood. Those abbreviations stands for Blood Alcohol Content.

What should you do when you've finished serving a guest?

Correct! Wrong!

You must ensure that a guest gets home safely or arrived at their destination once you have done serving them.

You noticed that the newly arrived guest is intoxicated. What are you supposed to do?

Correct! Wrong!

Employees should make every effort to keep the person from entering the establishment drunk, but they should not physically restrain or touch the person. Serving someone who seems to be or is intoxicated is also against the law, even if they have a designated driver or are taking a cab home.

What indicator of intoxication is a person complaining about the strength of a drink after consuming others of the same strength?

Correct! Wrong!

When a person complains about the strength of a drink after drinking others of the same strength, this means that the person is demonstrating impaired judgement and not active judgement.

You can sue the business, business owner, and employees in a dram shop case.

Correct! Wrong!

Although dram shop rules limit the amount of money that can be awarded, everyone working at the facility can be sued.

In the last four hours, a customer has drank six beverages. Each drink included 1.5 ounces of alcohol with a proof of 100. What is the most likely state of his health right now?

Correct! Wrong!

The customer is probably drunk and shouldn't be driving. The typical human body can only process one ounce of 100 proof alcohol every hour, and he's had more than that because each drink was 1.5 ounces.

When do you decide to discontinue serving alcohol?

Correct! Wrong!

When a customer shows signs of intoxication or you grow concerned about how many drinks they've had, you should discontinue serving them.

Municipal laws are frequently more strict than state laws.

Correct! Wrong!

The statement above is true. Liquor regulations vary by state and are frequently more stringent at the local, city, and county levels (municipal).

Two visitors who were pleasant when they first arrived at your establishment are now arguing. You don't believe you or the other visitors are in any immediate risk. So, what are your options?

Correct! Wrong!

Keep a watch on the situation in case it gets out of hand, and make your boss aware of any potential issues.

Which of the following statements should be avoided when addressing a customer?

Correct! Wrong!

It's critical to demonstrate real care for your customer's safety, so saying "I'm just doing my job" isn't the ideal response.

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