Salesforce Certification Practice Test 2025

Salesforce is a cloud computing company that is considered as the number one customer relationship management (CRM) solution. With their help, companies and customers alike are brought together in one CRM platform.

Salesforce develops and maintains customer relationship management (CRM) software that helps firms break through technology boundaries across departments, giving them a holistic view of their customers across all channels.

Salesforce is a cloud solution company that offers on-demand services. It is a business-to-business (B2B) enterprise that provides services to other businesses. Its Customer Relationship Management (CRM) platform is its most well-known feature. Users can design and use their own CRM solutions and applications. Salesforce’s business offerings are primarily targeted at the sales and support industries. Salesforce clients might be small, medium, or large businesses, as the company provides apps for all sizes of businesses. Salesforce users have access to PaaS, IaaS, and SaaS services.

Salesforce is owned by Marc Russell Benioff. He launched the business in 1999. He is just the Chairman and CEO of the Salesforce corporation.

You should be aware that the cost of a Salesforce license and the cost of a Salesforce deployment are not the same. When it comes to Sales and Service Cloud licenses, the subscription cost varies depending on the version selected, and can range from $25 to $300 per month per user. However, when we talk about Marketing Cloud, it’s a little more expensive, ranging from $400 per month to $40, 000 per year per organization. Another point of contention is the cost of installation, which can range from $5,000 to $100,000.

Select New Report from the Reports tab in Salesforce to create a report. This will bring up the Report Builder, where you can select the report type you want to make.

• Add a data table or graph as the first step. To do so, go to the Report Builder’s top-left corner and click the Add Table/Graph button.
• The next step is to choose whatever fields you wish to include in your report. It’s time to structure your report after you’ve added all of the fields you’ll need. You can alter the font type, size, and color of your text, as well as the alignment. You may also alter the background color and add borders to your table or graph.
• You can save your report as a PDF, Excel file, or HTML file once you’ve finished formatting it.
• Finally, your freshly produced Salesforce report may be added to your dashboard!

Jumping right in and trying things out is one of the greatest methods to learn Salesforce. Salesforce is incredibly user-friendly, and once you’ve gotten to know it, you may start experimenting with some of the more advanced features.

As of the fiscal year 2025, Salesforce.com employed roughly 56,600 people. Salesforce’s workforce has grown during the course of the study, nearly doubling in size since 2018.

A Salesforce Admin is a corporate leader with extensive knowledge of Salesforce. He has a thorough understanding of how his company operates, and he contributes to all of the decisions that are made. With the use of process automation, departments have been successful. Salesforce Admin makes significant efforts to reduce inefficiencies and increase productivity.

One of the first things to consider if you want to become a Salesforce Administrator is how much schooling you’ll need. According to our research, 76.8% of Salesforce Administrators hold a bachelor’s degree. In terms of higher education, we discovered that 15.9% of Salesforce Administrators had earned a master’s degree. Even though most Salesforce Administrators have a college degree, obtaining one with only a high school diploma or GED is impossible.

You should create an account and log in to Salesforce to register for the exam. Before you take it, you have to complete the required training courses. After that, you need to pay the appropriate fees and take your preferred certification exam. You can then check your verification for the Salesforce certification through your account.

Salesforce’s CPQ Salesforce, or Configure, Price, Quote Software, is a sales tool that allows businesses to deliver correct pricing for every product configuration scenario. Optional features, customisations, quantities, and discounts are all taken into consideration by CPQ software, allowing sales agents to quote pricing swiftly and reliably. Salesforce CPQ is a cloud-based platform that provides your sales staff with easy-to-use software that is accessible from any device. Hosted on the Sales Cloud platform, it gives you a direct link to your CRM, allowing you to make the best informed sales decisions possible.

A Salesforce developer is a programmer who works with various PaaS (Platform as a Service) platforms to create Salesforce apps.

Salesforce Marketing Cloud is a cross-channel and cross-device customer interaction platform that offers relevant and tailored customer journeys. It allows marketers to deliver the appropriate message at the right time through the right channel at all stages of the relationship.

Former Oracle employee Marc Benioff, along with Parker Harris, Dave Moellenhoff, and Frank Dominguez, founded the company as a software as a service (SaaS) startup on February 3, 1999, and it went public between September and November 1999.

Salesforce Tower is the highest structure in the tech city, standing at 1070 feet and 61 story’s.

Salesforce developers are individuals that create and manage Salesforce applications. Knowing which skills to study is crucial to learning how to become a Salesforce developer. You must have a strong command of programming languages and be an effective communicator on a variety of business themes.

The first thing you have to do is to apply for a job. The position you’ll apply for must match the skills that you already have. Those who give a clear indication of their experience and match it with the job Salesforce requirements will likely pass. That’s why candidates must have resumes that are short and straight to the point. They must indicate that they have the necessary skills and experience for the job.

The second thing is to attend the Salesforce interview process. There are many people who apply so the competition can be tough. As a candidate, you must make a good impression on the panel interview salesforce. You would be asked about the projects you have participated in, its scale, collaborations and such. Moreover, you will always be asked the question, “Why do you want to work for Salesforce?”

Lastly, when you get the offer, you must stay in touch with your recruiter who will guide you through the process. With your acceptance, you will be given a contract to sign electronically via DocuSign. After signing, you will be officially hired.

Contact merging in Salesforce is a lot easier than it appears. On the screen with your account information, click on the “Merge my contacts” option. You’ll be able to merge contacts from the same person this way. The “Merge my contact” feature will provide a list of duplicate entries, making it much easier to select the data you want to merge and leave out the ones you don’t. The following is a step-by-step guide to merging contacts in Salesforce:

1. Go to your account and modify the details after opening the account home screen. You should now scroll down to see the records that are stored in your contacts. Choose the duplicate records you’d like to merge.
2. After you’ve combined your contacts, go to the contacts area and select “merge contacts” to access the “Merge my contacts” feature. This tool will make finding duplicate records that you want to merge a lot easier. This option will provide a comprehensive list of all duplicate records.
3. Then, choose the boxes that contain the records you want to merge. You can use this tool to merge two or more records at once.
4. Once you’ve checked all of the boxes, click “next.” The following screen will state “Select the values to preserve. ” The first contact you choose will appear on the left side of your screen, while duplicate records will appear on the right. Then simply click on the radio button that appears in front of each field.
5. After you’ve completed the previous stages, click “merge” to complete the process of merging contacts in Salesforce. You’ll receive a warning that says you won’t be able to undo the merge. To proceed with integrating contacts in Salesforce records, click “OK” on this warning. The records will be merged based on your previous selections.

Salesforce is based in San Francisco’s downtown area. 

As part of their initial assessment, sales agents will be required to pass a pre-employment drug screening test as well as a background check, according to the business. Individuals who do not pass this component of the application will not be considered for employment at the company.

Tableau was acquired by Salesforce in an all-stock deal valued approximately $15 billion on June 10, 2019. Tableau announced the appointment of Mark Nelson as president and CEO in March 2025, succeeding Adam Selipsky. Deputy Assistant Secretary of Defense Phil Carter and computer scientist and novelist Leland Wilkinson are two notable Tableau employees.

1. Go to your Salesforce account and sign in. An email address and a password will be required. Although most corporations join up for Salesforce, each individual has their own login.
2. Go to the “Campaigns” tab, which will be on the left hand side of your Salesforce account’s horizontal options. In the “Recent Campaigns” box near the top of the page, press “New.”
3. In the drop down choice for Campaign Record Type, select whether it is a “Parent” or “Child” campaign. A parent campaign is an entirely new Salesforce campaign, whereas a kid campaign is a subdivision of a bigger marketing campaign.
4. In the “Campaign Edit” screen, enter the details for your campaign. Planning, Statistics, and Links are just a few of the subsections that help you break down your campaign into stages.
5. Use the “Save” button at the top of the page to save your campaign.

Salesforce is a great place to work because it values its employees’ abilities. The company will then make certain that you give back to the community.

The word Salesforce sandbox refers to a Salesforce.com development or testing environment. A sandbox is built as a duplicate of the current production organization, complete with all of that organization’s configuration, code, and setup data (i.e. metadata).

In 2004, Salesforce went public for the first time.

Salesforce and SAP have long been rivals in the cloud computing space. SAP’s revenue projection “has significant repercussions for the entire sector,” according to The Motley Fool, and “the broader market is also plummeting as COVID-19 cases in the United States have hit fresh records in recent days.”

Salesforce is a cloud-based Customer Relationship Management (CRM) platform that helps businesses track and manage their sales and marketing campaigns. Salesforce CRM is used by businesses of all sizes and sectors to streamline and optimize their operations.

Working in a flexible way. Salesforce has always been and will continue to be a cloud-first firm, which implies that most roles in the space can be done remotely. Furthermore, Salesforce has one of the best business cultures in the world, and it promotes wellbeing and a healthy work-life balance for individuals who work there.

There are almost 150,000 customers.

As of November 29, 2025, the average SalesForce Administrator salary is $69,005, however the compensation range frequently ranges between $60,761 and $75,884. Salary ranges rely on a variety of things, including schooling, certifications, supplementary talents, and the number of years you’ve worked in your field.

The park is open to the public from 6 a.m. to 10 p.m. from May to October until a maximum of 9 p.m. everyday. The 5.4 acres of Salesforce Park are hidden from view from the street. To get there, you can take an elevator or a gondola.

Objects in Salesforce are similar to database tables, and they are the most important part of the system. Salesforce’s most important feature. Salesforce Objects give you a way to organize your data. data and are embedded into the user interface as well. This enables users to interact with the information Salesforce Objects are storage containers for Salesforce data.

Salesforce certifications are well-known all around the world. Certification gives you a leg up on the competition and opens doors to new prospects with your present or future jobs.

If you studied it enough, then yes it is. Getting the certificates would require hard work on your part, especially if you are still a beginner. You can take the training courses that are provided by Salesforce, or you can take Salesforce free practice tests online. They can give you the preparation that you need to be certified.

Salesforce can be HIPAA-compliant, but you’ll need to speak with your account representative and execute a Business Associate Agreement (BAA). Salesforce can be linked to “Shield” premium services for enhanced monitoring, encryption, and auditing.

Salesforce acquire tableau on June 10th, 2019.

Simply go to Setup -> Rename Tabs and Labels to alter the labels for Standard Objects and Fields in Salesforce. Then click Edit on the Object you wish to rename. If necessary, adjust the singular and plural labels, or simply click Next to alter the labels for the Standard Fields and save.

It is not possible to delete a user from the Salesforce platform. However, if you have the proper admin credentials, you can simply deactivate a user, preventing him from logging into his Salesforce account or using Salesforce at all. Salesforce is a platform that is used by Salesforce.

Go to Setup, then Customize, then Tab Names and Labels, and finally Rename Tabs and Labels. Once you’re here, click edit next to the object you wish to rename.

It’s not just about emails when it comes to Outlook integration. Salesforce CRM and Microsoft Outlook may be synced to automatically sync Contacts, Events, and Tasks between Salesforce and Outlook. Add Outlook emails to the Contact, Accounts (Organisms), Opportunities (Donations), and Lead objects manually.

After you submit your application papers, you should expect to hear back between one to two weeks, or roughly 10-14 days. Certain opportunities, such as those for government employees, may take up to eight weeks to receive a response.

In general, there are five different data types in API.

It is the most effective instrument for small firms to expand. It is the one tool that any organization requires for understanding everything about customers and making better-informed decisions.

Specify a duplicate rule (in the Duplicate Rule area) or a duplicate job (in the Duplicate Job field) (in the Parent field). Click New under the Related tab of Lightning Experience. On the duplicate record set detail page in Salesforce Classic, select New Duplicate Record Item.

If you’re wondering how to become a Salesforce architect, our answer is that you’ll need a strong understanding of the platform, as well as 3 to 5 years of experience as an application architect, system architect, enterprise architect, or solution architect.

Go to the Setup page. Controls for security. Sharing Preferences. Defaults for the entire organization. Edit. Hierarchies can be used to grant access. By default, Salesforce uses a role hierarchy to automatically grant access to users.

Check the title bar of your browser to see which Edition you’re using. To learn more about Salesforce license types, follow the steps below. Set up —> Administration Set up —> Company Profile —> Click on “Company Information ” —> Scroll down to the ” User Licenses ” section.

To clone a dashboard, go to an existing one. Clone (button), then Save As. Assign a new name to the new dashboard. As needed, make changes to your Components.

Create a new user by going to Setup>Manage User>Users>clicking on New User, then selecting Chatter Free in User License and Chatter Free User in Profile.

1. Select Calendar from the search list by clicking on App Launcher.
2. Next, click the gear button in the bottom right corner. Additionally, select the New Calendar option.
3. A dialog box displays; select the Salesforce standard or custom item from the drop-down menu.
4. Now put in the information, such as the Calendar item’s name, start time, and duration.

Merge fields, line breaks, and special characters are all examples of quick text. To create Quick Text, click New. (You can also create a record type for Quick Text.) Give the message a name (Use a name that helps users identify when to use this message).

Custom MetaData types are not database entries; instead, they are part of Org’s XML customization. As a result, you can’t delete them the same way you can Accounts, Contacts, or custom settings. To do so, you’ll need to change the metadata of the organization.

Use the call on ArticleType kav to create, update, or delete a Knowledge article version, where ArticleType is the name of the article’s type. To delete, for example, use ArticleType kav.delete ().

To deploy custom values in conventional picklists, you must use a deployment technique that directly leverages the Metadata API, such as Workbench, Salesforce IDE, or Salesforce Deployment tool The standard picklist field must be included in the ‘custom fields’ section of the package.xml before they can be deployed.