Type your search query and hit enter:
Homepage
Walmart
Walmart
FREE Walmart Knowledge Questions and Answers
0%
Which of the following is not correct?
The customer has the option of returning the goods to the store.
If an item is delivered late, the customer will automatically receive a discount.
We can make policy exceptions.
During the checkout process, customers can specify their shipping address.
Correct!
Wrong!
Continue >>
Which of the following is not a valid payment method combination on Walmart.com?
One Debit Card/Walmart Gift Card
Paypal
Three Gift Cards
Debit Card/ Credit Card
Correct!
Wrong!
Continue >>
A finance hold happens when:
The credit card was approved.
The order of the customer was canceled.
The system identifies an order as possibly fraudulent and holds it for 48 hours.
The item is no longer available.
Correct!
Wrong!
Continue >>
How long does it take for a refund to be deposited back to a credit or debit card?
5 days
30 days
24 hours
48 hours
Correct!
Wrong!
Continue >>
Choose the tool that we use to report fraudulent charges.
None of these options are correct
CCA
VCC
Right Now
Correct!
Wrong!
Continue >>
What is the name of the system where a refund should be processed?
Interceptas
VCC
Right Now
CCA
Correct!
Wrong!
Continue >>
Which of the following problems does the Customer Resolution Team need to be notified about?
The customer threatens to contact the BBB.
The customer is unable to place an order.
After 5 business days, the authorization hold is not removed.
The customer is curious about the return policy for certain items.
Correct!
Wrong!
Continue >>
Subscribe to updates
Unsubscribe from updates
Related Post
FREE Walmart Order Management Questions and Answers
FREE Walmart Aptitude Assessment Test Questions and Answers
