Explanation:
According to Forrester, 97% of websites have poor user experiences. Only 3% of the 1,500 websites reviewed for user experience received a passing grade. The remaining ones had issues with job flow, language legibility, space usage, links to privacy and security rules, and more.
Please select 2 correct answers
Explanation:
The word initially debuted in the 1988 book The Design of Everyday Things by renowned UX design specialist Donald Norman. It signaled a change from the previous phrase, "user-centered system design," where Norman emphasized on the demands of the user rather than the system itself and the aesthetics of the interface.
Please select 2 correct answers