TSOs ensure compliance with federal regulations by following TSA’s policies and procedures during their security screening duties and enforcement activities, helping maintain safety and regulatory adherence at airports.
The primary responsibility of a TSO is to screen passengers, luggage, and cargo to detect prohibited items and ensure the safety and security of the airport environment.
A crucial skill for a TSO is the ability to interpret images from security equipment, such as X-ray machines, to identify potential threats, such as weapons or contraband, in baggage and cargo.
TSOs need to communicate effectively and professionally with passengers, colleagues, and law enforcement. Clear, calm, and concise communication helps in preventing misunderstandings and maintaining security.
In the event of a security threat or emergency, TSOs must remain alert and take immediate action by reporting the situation to law enforcement and following established emergency protocols to ensure passenger and airport safety.