A dispatcher is responsible for minimizing delays and finding efficient solutions. Using routing software ensures an optimized alternate route, reducing downtime and customer impact.
Proper load management involves ensuring the right equipment, driver availability within legal limits, and compliance with weight restrictions to avoid fines and delivery delays.
Dispatchers must ensure that drivers comply with FMCSA HOS regulations to avoid safety risks and legal penalties. Rest breaks and stopping when time runs out are mandatory.
Dispatchers must act quickly to resolve issues. Coordinating roadside assistance and arranging load transfer minimizes delays and ensures customer satisfaction.
Posting availability on load boards maximizes exposure and increases the likelihood of securing a profitable backhaul, reducing deadhead miles and improving efficiency.
