Troubleshooting Microsoft Teams (MS-740)

FREE Troubleshooting Microsoft Teams (MS-740) MCQ Questions and Answers

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Direct routing numbers are given to cloud auto-attendants by an Australian tenant's administrator (AA). When an AA answers a call, the welcome message doesn't start playing for more than ten seconds. To ascertain what is causing the delay, you must examine the SBC logs. What entry in the log shows what caused the delay?

Correct! Wrong!

"SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2" might be a bit more relevant since it includes "ASEA" which could be indicative of the Australia region.

A business uses Microsoft Endpoint Configuration Manager to deploy Microsoft Teams. You downloaded the Teams app more than three months ago. You intend to install a newer version of the software on all user devices. The environment has to be ready for the new deployment. Which three things ought you to do? Each right response offers a piece of the answer.

Correct! Wrong!

These actions collectively ensure that the environment is prepared for the deployment of the new Microsoft Teams app version. By removing any remnants of the old version and adjusting the relevant settings, you can facilitate a smooth and successful update process.

Users who are allowed to create Microsoft 365 groups are subject to restriction by a prepaway company. In the Microsoft Teams app, a user complains that they are unable to form new teams. You must make sure the user has the ability to create teams. What ought you to do?

Correct! Wrong!

To ensure that a user can create teams in the Microsoft Teams app, you should add the user to a security group that has the necessary permissions to create Microsoft 365 groups. Since Microsoft Teams relies on Microsoft 365 groups to function, granting the user the ability to create Microsoft 365 groups will also enable them to create new teams in the Teams app.

For a prepaway company, you oversee the Microsoft Teams infrastructure. Only the human resources (HR) division and VendorA are included in the configuration of the company's federation. VendorA cannot be reached by User1, a member of the HR division. You need to investigate why User1 is unable to contact VendorA. What are your options?

Correct! Wrong!

To troubleshoot why User1, who is part of the HR department, cannot communicate with VendorA despite federation being configured for the HR department with VendorA, you should ensure that federated access is enabled in the external access policy for User1. This step can help verify that the necessary permissions are in place for User1 to communicate with external federated partners like VendorA.

A Microsoft Teams environment exists in a corporation. Teams with established channels were set up by the sales and support departments. Users from the sales division claim that one of the channels' Files tab is inaccessible. The notification "Item may not exist or is no longer available" appears. You must recognize and fix the problem. What ought you to do?

Correct! Wrong!

Reverting the renamed folder to the original channel folder name is indeed a recommended troubleshooting step in this situation. If users from the sales department are reporting that the Files tab in one of the Microsoft Teams channels is inaccessible and showing the error message "Item might not exist or is no longer available," it's possible that the folder's renaming could be causing the issue. Renaming folders or files within a SharePoint document library can sometimes lead to issues if the link between the Microsoft Teams channel and the corresponding SharePoint library gets disrupted. Reverting the folder name to its original channel folder name can help restore the connection and resolve the accessibility problem.

The emergency address situation must be resolved. What ought to be done?

Correct! Wrong!

To resolve the emergency address issue, you should add the IPv4 and IPv6 public relay addresses to the trusted IP address list for the tenant. This action ensures that communication from the emergency address server to Microsoft Teams is allowed, and it can help prevent any issues related to emergency calling services. Adding the public relay addresses to the trusted IP address list helps ensure that the communication flows smoothly and securely between the emergency address server and Microsoft Teams, while also complying with any security and privacy requirements.

You must determine the cause of the problem that User6 reported. What is the problem's root cause?

Correct! Wrong!

An expired file link would prevent User6 from accessing the file through the provided link. This issue occurs when the link that grants access to the file has a specific time limit set, and that time limit has passed. As a result, User6 would be unable to open the file using the expired link. To resolve this issue, you would need to generate a new file link with appropriate sharing permissions or extend the expiration date of the existing link, allowing User6 to access the file once again.