Emotional intelligence includes skills such as empathy, motivation, social skills, self-awareness, and self-regulation, all of which are essential for effective leadership. Decision-making, while important for leadership, is not directly classified as a skill within emotional intelligence, though emotional intelligence can influence the decision-making process.
The correct choice (d) presents all the examples of leaders with high emotional intelligence mentioned in the study, which include leaders who listen, admit they don’t have all the answers, and seek to understand others' perspectives before sharing their own.
The correct answer is: "By fostering psychological safety and better communication." The study mentions that emotional intelligence in leadership allows leaders to understand what is going on in people's lives, show interest, and fosters psychological safety and better communication among teammates.
This means that the individual has a consistent and strong understanding of how the experiences of others impact their emotions, thoughts, and actions. They are likely empathetic and skilled at recognizing the influence of external factors on people's behaviors and feelings.
The significance of emotional intelligence in leadership positions lies in its capacity to recognize, understand, and manage one's own emotions, as well as the emotions of others. It helps leaders in navigating social interactions, building relationships, effective communication, and coping with stress.
Emotional intelligence helps leaders become more aware of their team members' emotional triggers and their own emotional tendencies, allowing them to address potential conflicts proactively and foster a more harmonious team dynamic.
Emotional intelligence is considered important for success as a leader. Leaders with high emotional intelligence are often more effective in managing relationships, understanding and motivating their team members, and making better decisions, which can lead to improved leadership outcomes. So, the statement that emotional intelligence is not necessary for success as a leader is false.
The correct choice (c) explains that emotional intelligence refers to the capacity to recognize emotions and manage your own emotions.
The correct choice (c) outlines the common benefits of emotional intelligence in leadership, which include increased job satisfaction, better communication, improved performance, and less conflict.
The findings of the 2018 study in the Journal of World Business revealed that workers who reported to leaders with high emotional intelligence were more likely to have job satisfaction and were also more likely to be high performers. Therefore, the correct answer is "Both a & b"
The World Economic Forum 2020 Future of Jobs report predicted that emotional intelligence would be highly valued and considered one of the top 10 sought-after workplace skills in the U.S. by the year 2025.
As per the survey conducted by the Society for Human Resource Management (SHRM), 84% of American workers believe that poorly trained managers create unnecessary work and stress. This indicates a significant majority of employees who perceive a negative impact on their work environment due to managerial deficiencies.
The correct choice (a) lists activities like daily journaling, practicing gratitude, and reflecting on their feelings that can help leaders build self-awareness.
Emotional intelligence involves recognizing and understanding the reasons behind one's emotions.
Emotional intelligence includes empathy, leadership skills, and self-awareness. It refers to the capacity to recognize, understand, and manage one's own emotions and those of others, making these skills essential components of emotional intelligence.
The answer is "Increased employee turnover." The study does not mention it as a benefit of emotional intelligence in leadership. Instead, it emphasizes improved job satisfaction, better communication, and other positive outcomes resulting from emotional intelligence in leadership.
