Government-issued photo IDs, such as a driver's license, passport, or health card with photo, are the most reliable forms of identification.
If you suspect a fake ID, politely refuse service and notify your manager or security to handle the situation.
Servers are required to refuse service if they suspect a customer is purchasing alcohol for minors, as this is illegal and puts both parties at risk.
The server should report any illegal drug use to their manager or security and avoid any direct confrontation with the customer.
Logbooks document incidents like refusing service, dealing with intoxicated customers, or identifying fake IDs, which helps protect the establishment legally.
The server should inform security or management immediately and avoid getting directly involved to ensure safety.
