FREE Smart Serve Responsible Alcohol Service Questions and Answers

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What is the best way to determine if a customer has had too much to drink?

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Observing changes in behavior, such as slurred speech, unsteady movement, or overly loud and aggressive actions, is crucial in identifying intoxicated individuals.

Which is an appropriate action if a customer becomes visibly intoxicated?

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Stop serving alcohol immediately and offer water or food to help slow alcohol absorption. Ensure they have safe transportation arranged.

Why is it important to serve food with alcohol?

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Food helps slow the absorption of alcohol into the bloodstream, reducing the risk of intoxication and its effects.

What is a key strategy for preventing over-serving customers?

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Spacing out alcohol service and encouraging non-alcoholic beverages helps reduce the risk of over-intoxication.

What should you do if a customer refuses to stop drinking?

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Inform them politely that you cannot serve any more alcohol and prioritize their safety by ensuring safe transportation.

Why should a server suggest non-alcoholic beverages during service?

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Encouraging non-alcoholic options helps customers pace their drinking and reduce alcohol consumption.