Free Nurse Executive Trivia Question and Answers

The nurse manager has received a complaint about a certified nurse's assistant (CNA) who refused to wash her hands between clients while giving morning care. Which of the nurse manager's statements would be the most impactful

“If I hear of any more instances of you not performing hand hygiene, I will write you up.”

“Why do you refuse to perform hand hygiene?”

“Forgetting to perform hand hygiene between clients can spread infection.”

“Do you need a class on hand hygiene?”

Correct! Wrong!

Explanation:
The employee must understand that the client would suffer as a result of the undesirable behavior.

An employee being coached by the nurse manager has been late for work three mornings this week. What remarks and inquiries ought to be made during this coaching session by the manager?

“You have been late three times this week and that is not acceptable.”

“When you are late it throws the pace of the entire unit off and client care suffers.”

“What is causing you to be late?”

All of the above

Correct! Wrong!

Explanation:
To encourage appropriate behavior, a manager generally confronts employees who disobey rules or act irresponsibly.

What is the main justification for confronting a nurse who has been accused of breaking infection control rules?

To encourage the correct behavior

To set an example for other employees

To protect the institution from liability

To punish the guilty

Correct! Wrong!

Explanation:
For the person receiving regular care as well as their support system, quality of life is improved. certain changes in behavior.

Against the nursing manager, a terminated employee gets a grievance. When would the employee's claim be favorable?

There are notes in the employee’s record from human resources indicating the nurse manager had discussed issues with the HR director.

When problems with the employee arose, the manager’s average time of intervention was less than 1 day.

The terminated employee’s last evaluation discusses problems with performance, but no coaching is described.

The nurse manager wrote notes on the expectations discussed during disciplinary sessions.

Correct! Wrong!

Explanation:
Any performance or disciplinary issues should be noted by the manager on the employee's Performance Review and Evaluation Form.

An employee has repeatedly broken the law and refused to accept coaching. Discipline is necessary, the manager has decided. What ought the manager to start with?

Keep the human resources department informed

Make certain that the information regarding policy violations is correct.

Wait for one more infraction to occur and discipline immediately afterward.

Plan a private meeting for the disciplining

Correct! Wrong!

Explanation:
Open advice. Indicate that the employee's actions or subpar work are unacceptable. Explain that ongoing or repeated bad performance will result in more serious disciplinary action after hearing the employee out and addressing the necessary corrective steps.

What sentence from the nurse manager illustrates everyday coaching the best?

“Let me show you a method I have found to be effective in making patient assignments.”

“Over the past 6 months the narcotics count has been off on several days that you have worked.”

“I think you need to get different day care that would allow you to be on time.”

“Can we meet this afternoon for about 30 minutes to discuss your progress?”

Correct! Wrong!

Explanation:
A mentoring relationship is coaching.

The nursing manager has no choice but to fire an employee after coaching and discipline have failed. What component of this issue needs the most careful thought and preparation?

Whether the termination will adversely affect unit staffing

Accurately documenting all stages of the situation

How to keep the human resources department informed

When the termination will occur

Correct! Wrong!

Explanation:
Consent and expectations are ensured by documentation. It is beneficial to describe the reasoning behind your choices and how you or the client reacted.

Free Nurse Executive Trivia Question and Answers

The nurse manager has received a complaint about a certified nurse's assistant (CNA) who refused to wash her hands between clients while giving morning care. Which of the nurse manager's statements would be the most impactful

An employee being coached by the nurse manager has been late for work three mornings this week. What remarks and inquiries ought to be made during this coaching session by the manager?

What is the main justification for confronting a nurse who has been accused of breaking infection control rules?

Against the nursing manager, a terminated employee gets a grievance. When would the employee's claim be favorable?

An employee has repeatedly broken the law and refused to accept coaching. Discipline is necessary, the manager has decided. What ought the manager to start with?

What sentence from the nurse manager illustrates everyday coaching the best?

The nursing manager has no choice but to fire an employee after coaching and discipline have failed. What component of this issue needs the most careful thought and preparation?

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