FREE Illinois Commerce Commission Regulations and Compliance Questions and Answers

Question 1

How many Commissioners make up the Illinois Commerce Commission?

Accepted Answer

5

Answer

The ICC is made up of 5 Commissioners, each appointed for a 5-year term by the Governor and confirmed by the Senate.

Question 2

What is a "docket" in the context of the ICC?

Accepted Answer

A formal record containing transcripts of hearings and other proceedings.

Answer

A docket is a formal record that contains transcripts of all hearings and other proceedings, Commission orders, and submissions by parties in a case handled by the Commission.

Question 3

What is required for a member of the public to speak at an ICC open meeting?

Accepted Answer

They must submit a request at least 24 hours in advance.

Answer

Members of the public wishing to address the ICC must submit a request at least 24 hours in advance to be granted approval to speak at an open meeting.

Question 4

What must the contractor establish after receiving an order and customer contact information?

Accepted Answer

Contact with the customer within one business day

Answer

The contractor should reach out to the customer within one business day to confirm receipt of the order, clarify any details, and ensure customer satisfaction. Prompt communication helps build trust and prevents potential misunderstandings.

Question 5

What must the contractor advise the customer regarding reimbursement during PPM counseling?

Accepted Answer

Full and empty weight tickets are needed for reimbursement

Answer

During Personally Procured Move (PPM) counseling, the contractor must inform the customer that both full and empty weight tickets are required for reimbursement. These tickets provide necessary documentation to validate the weight of the shipment, ensuring accurate reimbursement calculations.

ICC - Illinois Commerce Commission Certified Contractor Practice Test

ICC - Illinois Commerce Commission Certified Contractor Practice Test

FREE Illinois Commerce Commission Regulations and Compliance Questions and Answers