Free FCC Telecommunication Services Questions and Answers

A type of telemarketing scam

The practice of changing a consumer's phone service provider without their consent

A penalty for unauthorized charges on your phone bill

A way to increase your phone bill unexpectedly

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By establishing the National Do Not Call Registry

By requiring phone service providers to block all calls from unknown numbers

By enforcing rules that limit robocalls and telemarketing practices

By allowing consumers to automatically reject all marketing calls

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Dispute the charge with your phone service provider

File a complaint with the FCC

Pay the charges and cancel the service

Contact local law enforcement

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You can file a complaint with the FCC

You must accept any disruptions as part of the service

You can demand immediate service restoration or compensation from the provider

You can report the issue to your local utility commission

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By requiring telecommunications relay services (TRS) for people with hearing or speech disabilities

By mandating that all phone services offer reduced rates for people with disabilities

By ensuring compatibility between hearing aids and wireless phones

By providing free phones to all consumers with disabilities

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