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Free FCC Telecommunication Services Questions and Answers
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How does the FCC protect consumers from unwanted telemarketing calls?
Please select 2 correct answers
By establishing the National Do Not Call Registry
By requiring phone service providers to block all calls from unknown numbers
By enforcing rules that limit robocalls and telemarketing practices
By allowing consumers to automatically reject all marketing calls
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If you notice unauthorized charges on your phone bill (cramming), what can you do?
Please select 2 correct answers
Dispute the charge with your phone service provider
File a complaint with the FCC
Pay the charges and cancel the service
Contact local law enforcement
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How does the FCC ensure telecommunication services are accessible to people with disabilities?
Please select 2 correct answers
By requiring telecommunications relay services (TRS) for people with hearing or speech disabilities
By mandating that all phone services offer reduced rates for people with disabilities
By ensuring compatibility between hearing aids and wireless phones
By providing free phones to all consumers with disabilities
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What is "slamming," and how does the FCC protect consumers from it?
A type of telemarketing scam
The practice of changing a consumer's phone service provider without their consent
A penalty for unauthorized charges on your phone bill
A way to increase your phone bill unexpectedly
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What are your rights if your phone service is disrupted or the quality is not as promised?
Please select 3 correct answers
You can file a complaint with the FCC
You must accept any disruptions as part of the service
You can demand immediate service restoration or compensation from the provider
You can report the issue to your local utility commission
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