Free FCC Internet and Broadband Questions and Answers

Please select 2 correct answers

By calling the FCC Consumer Complaint Center

By mailing a letter to the FCC headquarters

By using the online complaint form on the FCC’s website

By filing a complaint only after two years of unresolved issues

Correct! Wrong!

Please select 3 correct answers

ISPs must provide clear and accurate information about their service terms

ISPs are required to list all network management practices

ISPs must disclose prices, data caps, and performance metrics

ISPs can keep their pricing and network management practices confidential

Correct! Wrong!

Please select 2 correct answers

Contact the ISP to resolve the issue

File a complaint with the FCC if the issue is not resolved

Switch to another ISP without contacting customer service

Wait for the service to improve on its own

Correct! Wrong!

Please select 2 correct answers

By offering subsidies to ISPs to expand coverage

By requiring ISPs to provide free internet in rural areas

By launching initiatives like the Rural Digital Opportunity Fund

By restricting broadband access to urban areas

Correct! Wrong!

Please select 3 correct answers

ISPs cannot block lawful content, applications, or services

ISPs cannot throttle internet speeds for specific services

ISPs can prioritize certain content over others

ISPs must treat all internet traffic equally

Correct! Wrong!