Free FCC Consumer Protection Questions and Answer

Please select 2 correct answers

Ensuring that telecommunication services are accessible

Providing financial aid for telecommunication devices

Requiring closed captioning on TV programs

Blocking all unsolicited communications

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Contact the service provider to resolve the issue

File a complaint with the FCC if the issue isn’t resolved

Immediately cancel their service without addressing the issue

Report the issue to local law enforcement

Correct! Wrong!

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The FCC does not get involved in billing disputes

The FCC prohibits "cramming" practices (unauthorized charges)

Consumers can file complaints with the FCC if they find unauthorized charges

The FCC automatically refunds consumers for unauthorized charges

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Register your number with the National Do Not Call Registry

Report the robocall to the FCC

Block the number using your phone's settings or third-party apps

Ignore the call and do nothing

Correct! Wrong!

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By requiring ISPs to be transparent about their services and fees

By limiting the internet speed ISPs can offer to consumers

By enforcing rules that prevent ISPs from blocking or throttling lawful internet traffic

By making ISPs offer only one type of internet plan

Correct! Wrong!