Free FCC Consumer Protection Questions and Answer

Question 1

What should you do if you receive unwanted robocalls?

Accepted Answer

Register your number with the National Do Not Call Registry

Question 2

What is the FCC's role in protecting consumers from unauthorized charges on their phone bills?

Accepted Answer

The FCC prohibits "cramming" practices (unauthorized charges)

Question 3

How does the FCC ensure internet service providers (ISPs) provide fair service to consumers?

Accepted Answer

By requiring ISPs to be transparent about their services and fees

Question 4

What actions can consumers take if they experience issues with their internet or phone service providers?

Accepted Answer

Contact the service provider to resolve the issue

Question 5

What consumer protections does the FCC provide for people with disabilities?

Accepted Answer

Ensuring that telecommunication services are accessible

(FCC) Federal Communications Commission Practice Test