FREE Emotional Intelligence (Personality and Self) Questions and Answers

Question 1

You're in an airplane that suddenly experiences severe turbulence and starts to rock back and forth. How do you behave?

Accepted Answer

Be on the lookout for flight attendants and study the emergency instructions card to prepare for an emergency.

Answer

This response demonstrates emotional intelligence by acknowledging a potentially dangerous situation and taking proactive, rational steps to gather information and prepare. It shows self-awareness of potential fear and the ability to regulate emotions by focusing on practical actions rather than panicking or ignoring the threat. This approach prioritizes safety and preparedness, which are key aspects of effective problem-solving under stress.

Question 2

Four-year-olds you've brought to the park begin to weep because the others won't play with them. How do you behave?

Accepted Answer

Talk to her and help her to figure out ways in which to get the other kids to play with her.

Answer

This option demonstrates empathy and social skills, key components of emotional intelligence. Instead of simply distracting or admonishing the child, it involves active listening and guiding her to develop her own problem-solving strategies. This approach empowers the child, helps her understand social dynamics, and fosters her emotional regulation skills for future interactions.

Question 3

Consider a scenario in which you had hoped to receive an A in one of your classes but have recently learned that you only received a C-. How do you behave?

Accepted Answer

Sketch out a specific plan for ways to improve your grade and resolve to follow through on your plans.

Answer

This response exemplifies self-regulation and motivation, crucial aspects of emotional intelligence. Instead of simply resolving to do better (which is vague) or dismissing the grade, it involves a concrete, actionable plan for improvement. This demonstrates a proactive approach to setbacks, a commitment to personal growth, and the ability to channel disappointment into constructive action.

Question 4

As an insurance salesperson, imagine calling potential customers. You've received 15 hang-up calls in a row, and you're starting to lose hope. How about you?

Accepted Answer

Try something new on the next call, and keep plugging away

Answer

This answer reflects resilience, optimism, and adaptability, all hallmarks of emotional intelligence in the face of adversity. Instead of giving up or getting bogged down by repeated rejection, it suggests a proactive strategy of adjusting one's approach and maintaining persistence. This demonstrates the ability to manage frustration and maintain motivation towards a goal despite setbacks.

Question 5

You work as a manager for a company that seeks to promote racial and ethnic diversity. You overhear someone making a joke that is racist. How do you behave?

Accepted Answer

Declare that such remarks are improper and will not be permitted in your workplace immediately.

Answer

This response demonstrates strong social awareness and effective relationship management, critical components of emotional intelligence, especially in a leadership role. As a manager, immediately addressing a racist joke sends a clear message that such behavior is unacceptable and fosters an inclusive environment. This direct and immediate intervention upholds company values and prevents further harm or normalization of discriminatory behavior.

Emotional Intelligence Practice Test

Emotional Intelligence Practice Test

FREE Emotional Intelligence (Personality and Self) Questions and Answers