Explanation:
Plan Communications Management is the process of determining how the overall communication process will be carried out. It is the general plan for communications.
Explanation:
Communication on schedule slippage, cost overruns, and other major project statuses should be formal and in writing. That doesn't mean you can't pick up the phone to soften the blow, but the formal and written aspects of the communication are what count here.
Explanation:
Your communications skills are used as a tool in Manage Communications.
Explanation:
Good communication skills are the most important skills a project manager can have! Project managers spend more time communicating than anything else.
Explanation:
The expected response you will receive is not part of the communications management plan. The communications management plan focuses on how you will communicate to stakeholders and not how they will communicate to you.
Explanation:
If you tried to take a shortcut here, chances are you missed this one and guessed 'C'. If there were 4 people, there would have been 6 communication channels. 9 more would create 13, which translates to 78 communications channels. The question is asking how many additional channels were created, so the answer is 78 - 6 = 72.
Explanation:
Many people incorrectly guess 'A' for this question, but meetings are classified as informal verbal - even when the subject matter is important.
Explanation:
Manage Communications doesn't always end when acceptance has occurred, so this is the answer that doesn't fit. Some stakeholders will need information distributed on the closure of the contracts and projects. 'A' is true because Manage Communications is an executing process. 'C' is true because Manage Communications carries out predetermined communication, but also will be used to respond to unplanned requests from stakeholders. 'D' is true because Manage Communications is the process that executes the communications management plan.
Explanation:
Most of a person's communication takes place non-verbally. It is body language that carries much of the message.
Explanation:
Project reporting is a tool of the Manage Communications process. 'C' would have been a good choice years ago when such a process existed, but it is not a process for this edition of the exam.
Explanation:
This information would be contained in the communications management plan.
