FREE CMP Engagement and Analysis Questions and Answers

Question 1

The responsibility of decoding the message rests with:

Accepted Answer

The receiver

Answer

Explanation:
In the communication model, it is the sender that encodes, and the receiver decodes the message.

Question 2

Acknowledgment in the context of the communication model indicates:

Accepted Answer

Confirmation of receipt

Answer

Explanation:
Within the communication model, acknowledgment only indicates confirmation of receipt. It does not mean that the receiver understood the message or agreed with the message.

Question 3

Which of the following statements is TRUE regarding issues?

Accepted Answer

Each issue should be assigned to a single owner.

Answer

Explanation:
Each issue should be assigned to an owner and be assigned a target completion date. 'A' is incorrect since a project could be closed (successfully) and still have outstanding issues. Sometimes the issues are out of the project manager's control. 'B' is incorrect since the issue log is not for the stakeholders — it is for the project manager to use to manage issues. 'D` is incorrect because issues are managed within the context of a project. If you were even considering creating a separate project to manage issues, your project is probably beyond hope.

Question 4

Which of the following communication techniques is the most effective for resolving conflict?

Accepted Answer

Face-to-face communication

Answer

Explanation:
Face-to-face communication is the most effective means of resolving conflict. This fits an overall theme that direct, clear, and personal communication is favored by project managers.

Question 5

You are about to attend a biweekly status meeting with your program manager when she calls and asks you to be certain to include earned value analysis in this and future meetings. Why is earned value analysis important to the communications process?

Accepted Answer

It communicates how the project is doing against the plan.

Answer

Explanation:
Earned value analysis is a communication tool, and it's all about how the project is doing against the plan. 'A' is incorrect because "success" involves more than good earned value.

CMP - Communication Management Professional Practice Test

CMP - Communication Management Professional Practice Test

FREE CMP Engagement and Analysis Questions and Answers