FREE Chatbot Fundamentals Questions and Answers

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Is Chatbot a component of Omni-Channel?

Yes

No

Correct! Wrong!

Do all chatbots utilize artificial intelligence (AI) as a foundation?

False

True

Correct! Wrong!

What are chatbot communication forms?

Text (Message)

Voice (Voice)

Both options are correct

Correct! Wrong!

Where are chatbots located?

Please select 3 correct answers

Restaurants

In a dress tag

Phone

Website

Correct! Wrong!

Alexa is a smart voice-activated assistant.

False

True

Correct! Wrong!

The chatbot is:

A game we play online.

A robot that can converse with humans.

A computer software that can simulate human conversation.

A program for communicating with pals.

Correct! Wrong!

Choose ALL of the chatbot examples from the list below.

Please select 2 correct answers

C++

Amazon

Google Assistant

Photoshop

Siri

Facebook

Correct! Wrong!