Allowing a service animal despite a no-pet policy is a reasonable accommodation required under the ADA.
The Fair Housing Act ensures equal housing opportunities by prohibiting discrimination in renting or selling properties.
The ADA ensures that public spaces, including rental properties, provide reasonable accommodations for individuals with disabilities.
Federal fair housing laws protect against discrimination based on race, color, religion, sex, disability, familial status, and national origin.
Refusing to rent to someone based on protected characteristics is illegal under the Fair Housing Act.
Property managers should respond promptly, document all interactions, and comply with fair housing laws to resolve complaints professionally.