The first step is to check the signal levels at the customer’s modem to ensure they are within acceptable ranges.
A signal meter is used to detect and locate signal leakage in coaxial cables.
A TDR is used to locate faults in the cable by measuring reflections along its length.
A ping test is used to verify network connectivity between devices.
Intermittent connectivity issues are often caused by faulty connectors or poorly terminated cable ends.
A high bit error rate usually indicates poor signal quality or interference in the system.
Ingress noise can be minimized by ensuring that all cables and connectors are properly shielded to prevent external interference.
The first step in troubleshooting a complete loss of signal is to ensure that all equipment has power.
Improper cable termination can cause signal reflection and loss, leading to degraded network performance.
Frequent pixelation or freezing of the video signal can be caused by loose or damaged cables.
Signal attenuation refers to the weakening of a signal as it travels over a distance.
