Free ASQ Certified Quality Technician Questions

Question 1

Which of these experts in quality is connected to Fishbone Diagram?

Accepted Answer

Ishikawa

Answer

The Cause and Effect Diagram is also called the Fishbone or Ishikawa diagram. It is called Fishbone Diagram because it looks like a fishbone. It is called the Ishikawa diagram because it was developed by Kaoru Ishikawa in Japan in the 1950s.

Question 2

The following parties should be billed for the costs of creating the quality management system and the inspection procedures:

Accepted Answer

Prevention costs

Answer

Cost of quality refers to costs incurred while ensuring that you get high-quality deliverables. It also includes the cost of dealing with any defects in your work. This is different from the cost of production, which refers to the total amount spent on labour and materials.

Question 3

An effective tool for showing:

Accepted Answer

Patterns and trends in a row of data points

Answer

A Run Chart is a useful tool to show patterns and trends in a row of data points. It is a simple line graph that displays data points in sequential order along the x-axis, usually representing time or another relevant variable. The y-axis represents the value of the data being measured or observed.

By plotting data points in chronological order, a Run Chart allows for the visual examination of patterns and trends over time. This graphical representation helps in understanding the behavior and variation of a process or system. Run Charts can indicate shifts, trends, cycles, or unusual patterns in the data, providing insights into the stability and performance of a process.

Question 4

Which of the following quality costs is considered when determining the cost of getting a company accredited to ISO 9001 certification:

Accepted Answer

Prevention Cost

Answer

The cost of getting a company certified to ISO 9001 certification is considered a prevention cost in the context of quality costs.

Prevention costs are incurred to prevent defects or quality issues from occurring in the first place. These costs are invested in activities and processes designed to ensure that products or services meet the required quality standards. In the case of obtaining ISO 9001 certification, the company invests in various activities to establish and maintain a quality management system that aligns with the requirements of the ISO 9001 standard.

Question 5

What should the business concentrate on to produce quality more affordably?

Accepted Answer

Prevention costs

Answer

To achieve quality more economically, the company should focus on prevention costs. Prevention costs are investments made upfront to prevent quality issues and defects from occurring in the first place. By implementing effective prevention measures, organizations can reduce the occurrence of errors, rework, scrap, and other costly quality problems.

ASQ - American Society for Quality Certification Practice Test

ASQ - American Society for Quality Certification Practice Test

Free ASQ Certified Quality Technician Questions