American Society for Quality (ASQ) Certification

FREE ASQ Certified Quality Technician Questions

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MMC refers to ______ when used in relation to size features like hole and shaft diameters.

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MMC (Maximum Material Condition) and LMC (Least Material Condition) are symbols used in Geometric Dimensioning and Tolerancing (GD&T) to specify the limits of size features such as holes and shafts.

An effective tool for showing:

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A Run Chart is a useful tool to show patterns and trends in a row of data points. It is a simple line graph that displays data points in sequential order along the x-axis, usually representing time or another relevant variable. The y-axis represents the value of the data being measured or observed.

By plotting data points in chronological order, a Run Chart allows for the visual examination of patterns and trends over time. This graphical representation helps in understanding the behavior and variation of a process or system. Run Charts can indicate shifts, trends, cycles, or unusual patterns in the data, providing insights into the stability and performance of a process.

Which of the following is often the job of a material review board (MRB)?

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A Material Review Board (MRB) is responsible for analyzing and dispositioning nonconforming material within an organization.
When nonconforming material is identified during inspections, quality control processes, or incoming material inspections, it is flagged as not meeting the required specifications or standards. The MRB is then tasked with evaluating these nonconforming materials to determine the appropriate course of action, or disposition, for each item.

Only when _______ should the decrease or deletion of incoming inspection stations be considered.

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The reduction or elimination of incoming inspection stations should be considered only when there is evidence of supplier process control techniques for the material used. This practice is known as Supplier Process Control (SPC).

Which of the following accurately describes a flow chart?

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The best definition of a flowchart is a picture or diagram that is used to represent a process or workflow in sequential order. Flowcharts are graphical representations that use various symbols and arrows to illustrate the steps or activities involved in a process, the decision points, and the flow of information or materials.

What should the business concentrate on to produce quality more affordably?

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To achieve quality more economically, the company should focus on prevention costs. Prevention costs are investments made upfront to prevent quality issues and defects from occurring in the first place. By implementing effective prevention measures, organizations can reduce the occurrence of errors, rework, scrap, and other costly quality problems.

Which of these experts in quality is connected to Fishbone Diagram?

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The Cause and Effect Diagram is also called the Fishbone or Ishikawa diagram. It is called Fishbone Diagram because it looks like a fishbone. It is called the Ishikawa diagram because it was developed by Kaoru Ishikawa in Japan in the 1950s.

Who is in charge of deciding if a follow-up response is adequate to end an internal audit?

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The audit team leader is typically responsible for determining whether a follow-up response is sufficient to close out an internal audit.
After an internal audit is conducted, the audit team compiles the audit findings and communicates them to the audited entity or management. In response to the audit findings, the audited entity is expected to provide corrective actions or action plans to address any identified issues or non-conformities.

Which of the following audit program components needs to be in line with the organization's overarching goals?

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The objectives and elements of an audit program must be aligned with the organization's overall strategy and goals.
An audit program is a systematic and planned approach to conducting audits within an organization. It outlines the scope, objectives, and procedures for conducting various types of audits, such as financial audits, internal audits, compliance audits, or process audits.

Which of the following quality costs is considered when determining the cost of getting a company accredited to ISO 9001 certification:

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The cost of getting a company certified to ISO 9001 certification is considered a prevention cost in the context of quality costs.

Prevention costs are incurred to prevent defects or quality issues from occurring in the first place. These costs are invested in activities and processes designed to ensure that products or services meet the required quality standards. In the case of obtaining ISO 9001 certification, the company invests in various activities to establish and maintain a quality management system that aligns with the requirements of the ISO 9001 standard.

X and Y, two variables, are connected. Variable x grows or shrinks as y changes. Which of the following tools would be most effective in representing this relationship graphically?

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The tool that best represents the relationship between two variables, x and y, where x increases or decreases with y, is a Scatter Plot.

A scatter plot is a graphical representation that displays individual data points as dots on a two-dimensional plane, with one variable plotted along the x-axis and the other variable plotted along the y-axis. Each data point represents a specific value for both x and y. By plotting the data points, patterns or trends in the relationship between the variables can be observed.

The following parties should be billed for the costs of creating the quality management system and the inspection procedures:

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Cost of quality refers to costs incurred while ensuring that you get high-quality deliverables. It also includes the cost of dealing with any defects in your work. This is different from the cost of production, which refers to the total amount spent on labour and materials.

How many subgroups should there be in order to compute the limits for a control chart?

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25 is the recommended minimum number of subgroups necessary to calculate the limits for a control chart in many cases. However, this guideline is not set in stone, and the number of subgroups required can vary depending on the specific situation and the nature of the process being monitored.

Which of the following situations allows for a gage's calibration interval to be extended?

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If historical data indicates that a gage has consistently shown satisfactory calibration performance, it may be appropriate to lengthen the calibration interval for that particular gage. However, any decision to extend the calibration interval should be made based on a thorough evaluation of several factors and in accordance with established procedures and industry standards.

What kind of micrometer is best for spotting exterior out-of-roundness on a cylindrical item out of the following options?

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V-anvil types of micrometers are best suited for detecting external out-of-roundness on a cylindrical part.
A V-anvil micrometer, also known as a "V-micrometer" or "V-block micrometer," has V-shaped anvils instead of flat ones. The V-anvil design allows the micrometer to better accommodate cylindrical parts and provides more contact points around the circumference of the part being measured.

A product quality cost system classifies the cost of quality-related training as:

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The cost of quality-related training in a product quality cost system is categorized as prevention costs.

Prevention costs are expenses incurred to prevent defects or quality issues from occurring in the first place. They are proactive investments made to ensure that products or services are designed, produced, and delivered with high quality. Training plays a crucial role in preventing quality problems by equipping employees with the necessary skills, knowledge, and awareness to perform their tasks effectively and meet quality standards.