A warm and friendly greeting sets the tone for the customer's experience and makes them feel welcome.
Listening empathetically and offering a resolution quickly ensures customer satisfaction and retention.
Suggesting premium options or pairing drinks with menu items can enhance the customer's experience while increasing sales.
Using the customer's name and remembering their preferences makes the interaction more memorable and engaging.
Organizing orders systematically and maintaining communication ensures prompt and accurate service for large groups.
Understanding the customer's preferences and suggesting an appropriate drink creates a positive impression.