Business Analysis Practice Test #2

Question 1

Which element of the business case should include information about how a plan would affect interdepartmental relations?

Accepted Answer

Impact assessment

Answer

The impact assessment section of a business case specifically evaluates how a proposed plan or change will affect various aspects of the organization. This includes analyzing the potential consequences on interdepartmental relations, existing workflows, technology systems, and personnel. It aims to quantify both positive and negative effects to provide a comprehensive understanding of the change's reach.

Question 2

As a business analyst, what type(s) of communication do you need?

Accepted Answer

Verbal and Written

Answer

Business analysts require strong verbal communication skills for conducting interviews, facilitating workshops, and presenting findings to stakeholders. Equally important are excellent written communication skills for documenting requirements, creating reports, and preparing comprehensive business cases. Proficiency in both verbal and written communication is essential for effective stakeholder engagement and clear information transfer throughout a project.

Question 3

Which of the following is not a good decision-making indicator?

Accepted Answer

Agreement by stakeholder that analysis models effectively and completely describe the domain

Answer

While stakeholder agreement on analysis models is desirable, it is an outcome of good analysis rather than a direct indicator of good decision-making itself. Good decision-making indicators focus on the effectiveness of the process in handling uncertainty, addressing underlying problems, and building confidence in the analysis. The other options directly relate to the quality and effectiveness of the decision-making process.

Question 4

Which one serves as a go-between for business users and system designers?

Accepted Answer

SDD

Answer

The System Design Document (SDD) serves as a critical bridge between the business requirements gathered from users and the technical implementation details needed by system designers and developers. It translates the functional and non-functional needs into detailed technical specifications, acting as a go-between to ensure the developed system meets the business's objectives.

Question 5

Select the one that best reflects the functional requirement.

Accepted Answer

The system must allow the user to amend customer details.

Answer

A functional requirement describes what the system *must do* to support business processes and user needs. 'The system must allow the user to amend customer details' is a specific action or capability the system provides, directly addressing a user's interaction with the system. The other options describe non-functional requirements related to compliance, security, or performance.