Phlebotomy Test Phlebotomy Patient Identification and Communication

Question 1

According to CLSI standards, which two patient identifiers must be used before performing a blood draw?

Accepted Answer

Full name and date of birth (or medical record number)

Answer

CLSI and TJC require at least two patient identifiers — most commonly full name and date of birth or medical record number — before any specimen collection.

Question 2

What is the correct way to ask a patient to confirm their identity before a blood draw?

Accepted Answer

Ask 'Can you tell me your full name and date of birth?'

Answer

Open-ended questions requiring the patient to state their name and DOB prevent errors; asking 'Are you Mr. Smith?' allows the patient to agree even if they are not.

Question 3

What should a phlebotomist do if a patient's wristband is missing?

Accepted Answer

Refuse to draw and notify the nurse to replace the wristband first

Answer

A missing wristband is a safety concern; the phlebotomist must notify nursing staff so the band can be replaced before the specimen is collected.

Question 4

Which of the following best describes the phlebotomist's responsibility when a patient asks what the blood test is for?

Accepted Answer

Explain the test in general terms and refer detailed medical questions to the physician

Answer

Phlebotomists should provide basic information in a reassuring manner but refer clinical interpretation and diagnosis questions to the ordering physician.

Question 5

How should a phlebotomist introduce themselves when entering a patient's room?

Accepted Answer

State their name, title, and purpose of the visit

Answer

Proper professional introduction includes the phlebotomist's name, role, and reason for the visit to establish trust and comply with patient rights standards.

Phlebotomy Practice Test Practice Test

Phlebotomy Practice Test Practice Test

Phlebotomy Test Phlebotomy Patient Identification and Communication