National Healthcareer Association (NHA) Certified Phlebotomy Technician (CPT) Exam — Questions and Answers
Question 1: A patient identifies themselves, but the name on the tube label doesn't match the requisition. The phlebotomist should:
- Stop the procedure and resolve the discrepancy before drawing blood (Correct answer)
- Use the name the patient stated and cross out the label name
- Draw the blood and inform the nurse after collection
- Draw the blood using the tube that's already labeled and correct it later
Correct answer: Stop the procedure and resolve the discrepancy before drawing blood
Any patient identification discrepancy must be resolved BEFORE drawing blood; collecting on a mislabeled specimen is a serious patient safety error that can cause wrong-patient results.
Question 2: The saphenous vein is used as a venipuncture site primarily in which pediatric patient?
- Neonates when heelstick volume is insufficient
- Adolescents as an alternative to antecubital veins
- School-age children as the first-choice site
- Infants when limb veins are inaccessible and scalp veins are not appropriate (Correct answer)
Correct answer: Infants when limb veins are inaccessible and scalp veins are not appropriate
The great saphenous vein at the ankle/foot is used in infants when other peripheral sites are exhausted, providing a large, consistently located vein accessible for venipuncture.
Question 3: When processing a urine culture specimen, the preferred storage condition before transport is:
- Frozen at −20°C
- Room temperature up to 24 hours
- Refrigeration at 2–8°C up to 24 hours (Correct answer)
- 37°C incubator to preserve organisms
Correct answer: Refrigeration at 2–8°C up to 24 hours
Urine for culture should be refrigerated at 2–8°C if not processed within 30 minutes to prevent bacterial overgrowth that would skew colony counts.
Question 4: Which of the following is a core responsibility of a certified phlebotomy technician?
- Administering medications intravenously
- Drawing blood and ensuring safe specimen transportation (Correct answer)
- Prescribing lab tests for patients
- Conducting diagnostic imaging tests
Correct answer: Drawing blood and ensuring safe specimen transportation
A core responsibility of a certified phlebotomy technician is to accurately and safely draw blood samples from patients. Equally important is ensuring that these collected specimens are properly prepared, stored, and transported to the laboratory under conditions that maintain their integrity. This prevents contamination or degradation that could affect test results and patient diagnoses.
Question 5: What is the term for the deliberate reduction of microbial contamination on inanimate surfaces using chemical or physical methods?
- Sanitization
- Sterilization
- Antisepsis
- Disinfection (Correct answer)
Correct answer: Disinfection
Disinfection reduces or eliminates pathogenic microorganisms on inanimate objects; unlike sterilization, it does not necessarily destroy all microbial life.
Question 6: The correct order of draw for capillary specimens collected in micro-collection tubes is:
- Blood gases → EDTA → other additive tubes → serum tube (Correct answer)
- EDTA → other additive tubes → serum tube
- Serum tube → EDTA → other additive tubes
- Other additive tubes → EDTA → serum tube
Correct answer: Blood gases → EDTA → other additive tubes → serum tube
Capillary order of draw begins with blood gas specimens (if collected), then EDTA (lavender/pink) first to ensure accurate hematology results, then other additive tubes, then serum tubes last.
Question 7: In a laboratory with multiple analyzers running the same test, which QA practice ensures consistency of results across instruments?
- Running QC only on the primary analyzer
- Calibrating each analyzer with different calibrator lots
- Using different reference ranges for each analyzer
- Correlation studies comparing patient or QC results between instruments (Correct answer)
Correct answer: Correlation studies comparing patient or QC results between instruments
Instrument correlation studies compare results from multiple analyzers to verify they produce equivalent results; significant differences must be investigated and resolved before using both instruments simultaneously.
Question 8: A phlebotomist draws a sample in a lavender-top tube for CBC, but discovers the tube was only three-quarters full. What is the PRIMARY concern?
- The tube will not clot properly for the CBC
- The sample cannot be centrifuged at the correct speed
- Insufficient blood volume may cause the analyzer to not recognize the sample
- EDTA will be in excess relative to blood volume, causing cell shrinkage and altered CBC values (Correct answer)
Correct answer: EDTA will be in excess relative to blood volume, causing cell shrinkage and altered CBC values
Underfilling an EDTA tube causes excess EDTA relative to blood volume, leading to osmotic shrinkage of red blood cells and falsely altered CBC parameters including decreased MCV and hematocrit.
Question 9: What is the purpose of a 'delta check' in laboratory quality assurance?
- To verify the calibration of an analyzer before each run
- To check the difference between high and low QC control values
- To compare results from two different analyzers
- To compare a patient's current result with their previous result to detect implausible changes (Correct answer)
Correct answer: To compare a patient's current result with their previous result to detect implausible changes
Delta checks compare a patient's current result to their previous result; implausible differences flag potential sample mislabeling, wrong patient, or hemolysis errors.
Question 10: When performing a capillary blood gas collection from a neonate's heel, what must be done to the heel before puncture?
- Clean with povidone-iodine only
- Apply a tourniquet above the ankle
- Apply ice to constrict capillaries
- Warm the heel to 42°C (107.6°F) for at least 3–5 minutes (Correct answer)
Correct answer: Warm the heel to 42°C (107.6°F) for at least 3–5 minutes
Warming arterializes the capillary blood by causing vasodilation, which improves the accuracy of blood gas values.
Question 11: What does 'aliquoting' a specimen mean in the laboratory context?
- Discarding the primary tube after testing
- Dividing the specimen into smaller portions for separate tests or storage (Correct answer)
- Labeling a specimen with a secondary barcode
- Centrifuging the specimen twice
Correct answer: Dividing the specimen into smaller portions for separate tests or storage
Aliquoting is the process of dividing a primary specimen into smaller sub-samples so multiple departments can test the same collection without re-drawing the patient.
Question 12: Which of the following is a sign that a venipuncture needle has been inserted too deeply?
- Blood flows freely into the tube
- No blood return despite correct technique, and the patient feels sharp deep pain (Correct answer)
- The needle bevel is partially visible above the skin
- The tourniquet loosens automatically
Correct answer: No blood return despite correct technique, and the patient feels sharp deep pain
Inserting the needle too deeply can pierce the posterior vein wall, causing no blood return and sharp pain as tissue beyond the vein is punctured.
Question 13: Which laboratory test requires the specimen to be kept warm (37°C) during transport to the laboratory?
- Basic metabolic panel (BMP)
- Prothrombin time (PT)
- Cold agglutinin titer (Correct answer)
- Complete blood count (CBC)
Correct answer: Cold agglutinin titer
Cold agglutinins precipitate at low temperatures, so the specimen must be maintained at body temperature to prevent false results.
Question 14: What is the correct action when a needle accidentally punctures a phlebotomist's skin after drawing blood?
- Squeeze the wound to expel blood and then seal it with a bandage
- Report the needlestick immediately, wash the wound, and follow the employer's exposure protocol (Correct answer)
- Wait 24 hours to see if symptoms develop before reporting
- Apply antiseptic cream and continue working
Correct answer: Report the needlestick immediately, wash the wound, and follow the employer's exposure protocol
Needlestick injuries require immediate washing, reporting to occupational health, and following the employer's post-exposure prophylaxis protocol.
Question 15: A phlebotomist must prepare a specimen for transport to a reference lab that requires chilled handling. What is the proper technique for chilling the specimen?
- Placing the tube directly on a large block of ice.
- Submerging the tube in a mixture of crushed ice and water. (Correct answer)
- Attaching a cold pack to the outside of the transport bag.
- Storing the tube in the refrigerator for 30 minutes before transport.
Correct answer: Submerging the tube in a mixture of crushed ice and water.
For proper chilling, the specimen tube must be fully surrounded by the cooling medium to ensure rapid and consistent temperature reduction. A slurry of crushed ice and water provides the most effective contact with the entire surface of the tube.
Question 16: What does the term 'fomite' refer to in the context of infection control?
- An inanimate object that can harbor and transmit pathogens (Correct answer)
- A vector such as a mosquito
- An airborne pathogen
- A blood-borne virus
Correct answer: An inanimate object that can harbor and transmit pathogens
A fomite is any inanimate object (e.g., doorknob, phlebotomy tray) that can carry infectious agents and facilitate their transfer.
Question 17: Why is the first drop of blood wiped away during a capillary puncture?
- To remove tissue fluid that could dilute or contaminate the sample (Correct answer)
- To allow the lancet wound to seal partially
- To sterilize the puncture site
- To ensure adequate blood flow by removing the clot
Correct answer: To remove tissue fluid that could dilute or contaminate the sample
The first drop contains tissue fluid released when the skin is punctured, which dilutes the blood sample and can alter test results; it must be discarded.
Question 18: A urine dipstick test shows a positive nitrite result. This finding is MOST indicative of:
- Dehydration
- Diabetes mellitus
- Kidney stones
- Bacterial infection (Correct answer)
Correct answer: Bacterial infection
Nitrites on a urine dipstick indicate the presence of nitrite-producing bacteria, which convert urinary nitrates to nitrites, suggesting a urinary tract infection.
Question 19: Which tube additive and color is used for blood culture collection, designed to support bacterial viability?
- No additive; plain red top
- SPS (Sodium Polyanethol Sulfonate); yellow top (Correct answer)
- EDTA; lavender top
- Sodium citrate; light blue top
Correct answer: SPS (Sodium Polyanethol Sulfonate); yellow top
Yellow top tubes containing SPS are used for blood cultures; SPS inhibits complement, phagocytosis, and certain antibiotics while preserving bacterial viability for accurate microbiological detection.
Question 20: A phlebotomist sustains a needlestick injury while drawing blood from an HCV-positive patient. What is the first action to take?
- Apply a tourniquet above the wound
- Report to the supervisor before doing anything
- Immediately wash the site with soap and water (Correct answer)
- Apply betadine to the puncture site
Correct answer: Immediately wash the site with soap and water
Immediate washing with soap and water for at least 15 seconds is the first response to a needlestick to reduce pathogen load.
Question 21: What is the function of platelets (thrombocytes) in the blood?
- Produce antibodies
- Fight bacterial infections
- Transport oxygen
- Assist in blood clotting (Correct answer)
Correct answer: Assist in blood clotting
Platelets are cell fragments that aggregate at sites of vessel injury to form a plug and initiate the clotting cascade to stop bleeding.
Question 22: When drawing blood cultures, the phlebotomist must inoculate which bottle FIRST when using a winged infusion set?
- Sodium citrate tube first
- Either order is acceptable
- Anaerobic bottle (Correct answer)
- Aerobic bottle
Correct answer: Anaerobic bottle
With a winged set, the anaerobic bottle is inoculated first to prevent air from the tubing from entering it and killing anaerobic organisms.
Question 23: Which of the following describes the CORRECT skin antiseptic technique before venipuncture?
- Apply antiseptic and wipe immediately
- Clean in a concentric circle moving outward from the center (Correct answer)
- Wipe in a back-and-forth scrubbing motion
- Use soap and water only
Correct answer: Clean in a concentric circle moving outward from the center
Cleaning from the center outward in a spiral motion prevents reintroducing contaminants from the surrounding skin back to the puncture site.
Question 24: What is the maximum recommended time a tourniquet should remain applied before venipuncture?
- 30 seconds
- 2 minutes
- 1 minute (Correct answer)
- 3 minutes
Correct answer: 1 minute
A tourniquet should not remain in place for more than 1 minute to prevent hemoconcentration and erroneous lab results.
Question 25: A patient's arm shows a hematoma forming during venipuncture. What is the FIRST action to take?
- Redirect the needle to another vein
- Inform the nurse before stopping
- Remove the needle and apply firm pressure (Correct answer)
- Apply a warm compress immediately
Correct answer: Remove the needle and apply firm pressure
When a hematoma forms, the phlebotomist must immediately remove the needle and apply firm pressure to stop bleeding and limit bruising.
Question 26: The AMCA phlebotomy exam requires candidates to demonstrate competency in which primary area?
- Specimen collection, processing, and patient safety (Correct answer)
- Medical coding and insurance billing
- Surgical assisting and sterile technique
- Pharmacology and medication administration
Correct answer: Specimen collection, processing, and patient safety
The AMCA Phlebotomy Technician exam focuses on specimen collection procedures, processing protocols, and maintaining patient safety throughout.
Question 27: What is the recommended alcohol drying time before performing venipuncture?
- Immediately after wiping
- 5 minutes
- 30–60 seconds (Correct answer)
- Until the patient says it feels dry
Correct answer: 30–60 seconds
Allowing isopropyl alcohol 30–60 seconds to air-dry ensures full antiseptic effect and prevents specimen contamination or patient stinging.
Question 28: A patient in respiratory isolation sneezes directly toward the phlebotomist who is not wearing a mask. Which link in the chain of infection has been exploited?
- Mode of transmission (Correct answer)
- Portal of entry
- Reservoir
- Susceptible host
Correct answer: Mode of transmission
The sneeze represents the mode of transmission—the mechanism by which the pathogen traveled from the source to the potential host.
Question 29: Which of the following is TRUE regarding the use of topical anesthetic (EMLA cream) for pediatric venipuncture?
- It eliminates all pain from venipuncture
- It is contraindicated in children under 12 years of age
- It must be applied immediately before the procedure for maximum effect
- It requires application 45–60 minutes before the procedure under an occlusive dressing (Correct answer)
Correct answer: It requires application 45–60 minutes before the procedure under an occlusive dressing
EMLA cream requires 45–60 minutes under occlusive dressing to achieve adequate dermal anesthesia; immediate application provides no benefit.
Question 30: A patient has a PaO2 of 58 mmHg while breathing room air. This finding indicates:
- The patient needs immediate intubation
- Hypoxemia requiring clinical intervention (Correct answer)
- Adequate oxygenation—above the critical threshold of 55 mmHg
- Normal oxygenation for an elderly patient
Correct answer: Hypoxemia requiring clinical intervention
PaO2 of 58 mmHg is below the normal range (80–100 mmHg on room air) and represents clinically significant hypoxemia requiring assessment and potential supplemental oxygen.
Question 31: The Westgard 10x̄ rule is used to detect which type of QC error?
- Random error
- Gross error
- Systematic error (bias) (Correct answer)
- Precision error
Correct answer: Systematic error (bias)
The 10x̄ rule detects systematic bias: when 10 consecutive control values fall on the same side of the mean, it indicates the method has shifted from its calibrated target.
Question 32: A patient presents with uncontrolled hypertension and is on anticoagulation therapy. When preparing to collect an ABG, the phlebotomist should recognize that anticoagulation therapy requires:
- No special precautions—the procedure is unchanged
- Applying pressure for an extended period (5–10 minutes or more) after collection (Correct answer)
- Avoiding the radial artery and using femoral access only
- Using a larger bore needle to ensure adequate sample
Correct answer: Applying pressure for an extended period (5–10 minutes or more) after collection
Patients on anticoagulants have impaired clotting; pressure must be held for a prolonged time (at least 5 minutes, often 10+ minutes) at the arterial puncture site to achieve hemostasis.
Question 33: What is the correct centrifuge speed and time for most routine serum separation in a standard clinical laboratory?
- 1,000–1,500 × g for 5 minutes
- 2,000–3,000 × g for 10 minutes (Correct answer)
- 500 × g for 2 minutes
- 5,000 × g for 20 minutes
Correct answer: 2,000–3,000 × g for 10 minutes
Most clinical laboratories centrifuge routine serum or plasma specimens at 2,000–3,000 × g for approximately 10 minutes to achieve complete separation without damaging cells.
Question 34: What is the maximum recommended blood volume to collect from a neonate weighing 3 kg in a single day?
- 1–3 mL
- 15 mL
- 30 mL
- 5–10 mL (Correct answer)
Correct answer: 5–10 mL
For neonates, blood volume is approximately 85–90 mL/kg; daily blood draws should not exceed 5–10% of total blood volume to avoid iatrogenic anemia.
Question 35: In workplace drug testing phlebotomy, the collector must verify the specimen temperature within how many minutes of collection?
- 30 minutes
- 60 minutes
- 4 minutes (Correct answer)
- 15 minutes
Correct answer: 4 minutes
Federal workplace drug testing guidelines (DOT) require temperature verification within 4 minutes to detect specimen tampering.
Question 36: A lavender (purple) top tube is used PRIMARILY for:
- Blood culture collection
- Coagulation studies
- Blood glucose testing
- Complete blood count (CBC) (Correct answer)
Correct answer: Complete blood count (CBC)
Lavender/purple top tubes contain EDTA, which preserves cellular morphology, making them ideal for CBC and differential count testing.
Question 37: When performing venipuncture on a patient with small or fragile veins, which needle is most appropriate?
- 18-gauge straight needle
- 21-gauge multi-sample needle
- 23-gauge butterfly needle (Correct answer)
- 20-gauge straight needle
Correct answer: 23-gauge butterfly needle
A 23-gauge butterfly (winged infusion) set allows better control and flexibility for difficult or fragile veins.
Question 38: What angle of needle insertion is recommended for standard adult venipuncture?
- 60 degrees
- 5–10 degrees
- 15–30 degrees (Correct answer)
- 45 degrees
Correct answer: 15–30 degrees
A 15–30 degree angle allows the needle to enter the vein cleanly without going through the back wall.
Question 39: A Levey-Jennings chart plots control values over time against which reference points?
- The manufacturer's stated acceptable QC ranges
- The patient's normal range for each analyte
- The mean and standard deviations (±1SD, ±2SD, ±3SD) of the control material (Correct answer)
- The previous day's QC values as a baseline
Correct answer: The mean and standard deviations (±1SD, ±2SD, ±3SD) of the control material
Levey-Jennings charts plot consecutive control values against established mean ±1, 2, and 3 standard deviation (SD) lines, allowing visual detection of trends and rule violations.
Question 40: For a bleeding time test, where is the standardized incision typically made?
- The earlobe
- The forearm, 5 cm below the antecubital crease (Correct answer)
- The dorsum of the hand
- The fingertip of the fourth finger
Correct answer: The forearm, 5 cm below the antecubital crease
The modified Ivy method uses a standardized incision on the forearm, with a blood pressure cuff inflated to 40 mmHg to standardize pressure.
Question 41: Which condition causes a specimen to appear lipemic, and how does it affect test results?
- Hemolysis causing red discoloration; falsely elevates glucose
- Excessive bilirubin causing orange discoloration; falsely lowers hemoglobin
- High lipid content causing milky turbidity; can interfere with photometric assays (Correct answer)
- Prolonged storage causing yellow serum; falsely lowers albumin
Correct answer: High lipid content causing milky turbidity; can interfere with photometric assays
Lipemia from elevated triglycerides creates turbid, milky plasma or serum that scatters light and can interfere with spectrophotometric laboratory measurements.
Question 42: After centrifugation, a serum specimen should ideally be transferred off the clot within:
- 5 minutes
- 2 hours (Correct answer)
- 30 minutes
- No time limit if kept refrigerated on the clot
Correct answer: 2 hours
Serum should be transferred to a secondary aliquot tube within 2 hours of centrifugation; prolonged contact with the clot allows metabolic processes and cellular release to alter analyte concentrations.
Question 43: A phlebotomist has just drawn a serum separator tube (SST) for a chemistry panel. What is the correct minimum time the tube should be allowed to clot before centrifugation?
- 60 minutes
- 30 minutes (Correct answer)
- Immediately
- 10 minutes
Correct answer: 30 minutes
Serum separator tubes require adequate time for complete clot formation to ensure proper separation of serum from cellular components during centrifugation. The standard recommended minimum clotting time is 30 minutes at room temperature.
Question 44: What is the maximum recommended tourniquet application time before venipuncture?
- 1 minute (Correct answer)
- 3 minutes
- 10 minutes
- 5 minutes
Correct answer: 1 minute
Tourniquets should not remain on longer than 1 minute to prevent hemoconcentration, which skews test results.
Question 45: Which vein is most commonly used for venipuncture in the antecubital fossa?
- Radial vein
- Median cubital vein (Correct answer)
- Cephalic vein
- Basilic vein
Correct answer: Median cubital vein
The median cubital vein is the preferred site for venipuncture because it is large, well-anchored, and least painful.
Question 46: Specimens for cold agglutinins must be transported to the lab:
- On ice to prevent agglutination
- Frozen at −20°C immediately
- At room temperature with gentle rocking
- At 37°C to prevent premature cold agglutination (Correct answer)
Correct answer: At 37°C to prevent premature cold agglutination
Cold agglutinin specimens must be kept at 37°C during transport because the antibodies react at lower temperatures, causing red cell clumping that would interfere with testing.
Question 47: According to OSHA and CDC guidelines, a sharps container should be sealed and disposed of when it is how full?
- At the end of each shift
- 3/4 full (Correct answer)
- Completely full to maximize space
- 1/2 full
Correct answer: 3/4 full
OSHA regulations and CDC guidelines state that sharps containers should be disposed of when they are approximately 3/4 full. Overfilling a sharps container significantly increases the risk of accidental needlestick injuries and exposure to bloodborne pathogens.
Question 48: Which specimen type is MOST sensitive to temperature fluctuations and must be processed within 30 minutes without exception?
- Ammonia (plasma) (Correct answer)
- TSH (thyroid-stimulating hormone)
- Serum electrolytes in SST
- Lipid panel (fasting plasma)
Correct answer: Ammonia (plasma)
Ammonia levels rise rapidly in unprocessed whole blood because red blood cells continuously produce ammonia; the specimen must be placed on ice and centrifuged within 15–30 minutes.
Question 49: What angle should the needle be inserted for routine antecubital venipuncture?
- 15–30 degrees (Correct answer)
- 90 degrees
- 5–10 degrees
- 45–60 degrees
Correct answer: 15–30 degrees
A 15–30 degree angle (bevel up) allows smooth entry into the vein without passing through the posterior wall.
Question 50: Potassium EDTA (K2EDTA) is preferred over sodium EDTA for hematology specimens because:
- Sodium EDTA causes red cell shrinkage while K2EDTA better preserves cell morphology (Correct answer)
- It adds less volume and dilutes the sample less
- K2EDTA prevents hemolysis more effectively
- Sodium EDTA is no longer manufactured in the United States
Correct answer: Sodium EDTA causes red cell shrinkage while K2EDTA better preserves cell morphology
K2EDTA is the CLSI-recommended anticoagulant for hematology because it preserves cell morphology and size better than sodium EDTA, which can cause red cell shrinkage.
Question 51: A serum specimen appears hemolyzed. Which analyte result is MOST likely to be falsely elevated?
- Glucose
- Calcium
- Potassium (Correct answer)
- Sodium
Correct answer: Potassium
Potassium is highly concentrated inside red blood cells, so hemolysis releases it into the serum, causing falsely elevated potassium values.
Question 52: What is the maximum time a whole blood specimen should remain at room temperature before centrifugation?
- 60 minutes (Correct answer)
- 15 minutes
- 30 minutes
- 2 hours
Correct answer: 60 minutes
Whole blood specimens should be centrifuged within 60 minutes of collection to prevent cellular metabolism from altering analyte levels.
Question 53: What is the purpose of mixing the arterial blood gas syringe gently by rolling it between the palms after collection?
- To warm the specimen to body temperature
- To eliminate air bubbles from the syringe
- To activate clotting factors
- To mix heparin evenly with blood and prevent clot formation (Correct answer)
Correct answer: To mix heparin evenly with blood and prevent clot formation
Rolling the syringe ensures heparin is uniformly distributed throughout the blood, preventing micro-clots that would invalidate the ABG result.
Question 54: A patient with MRSA is placed on contact precautions. Which PPE is minimally required when entering the room to perform a blood draw?
- Surgical mask and gloves
- Eye protection and gloves only
- Gown and gloves (Correct answer)
- N95 respirator and gloves
Correct answer: Gown and gloves
Contact precautions require a gown and gloves at minimum to prevent skin and clothing contamination with MRSA.
Question 55: A phlebotomist uses a butterfly needle to collect only a light blue top tube for a coagulation study. Which of the following is a necessary step to ensure an accurate result?
- Invert the tube vigorously 15 times.
- Slightly underfill the light blue tube.
- Draw a discard tube before the light blue tube. (Correct answer)
- Warm the tube in an incubator before the draw.
Correct answer: Draw a discard tube before the light blue tube.
When using a butterfly collection set, the air in the tubing will displace blood, leading to an underfilled tube. Coagulation tubes (light blue) require a precise 9:1 ratio of blood to anticoagulant. Drawing a discard tube first purges the air from the tubing, ensuring the light blue tube fills to the correct volume.
Question 56: Which condition is a contraindication to using the antecubital vein on the same side as a mastectomy?
- Lymphedema risk (Correct answer)
- Dehydration
- Thrombocytopenia
- Anemia
Correct answer: Lymphedema risk
Venipuncture on the same side as a mastectomy risks introducing infection or worsening lymphedema due to compromised lymphatic drainage.
Question 57: After ABG collection, the phlebotomist must label the syringe with which of the following patient information immediately at the bedside?
- The phlebotomist's name only—the nurse documents the rest
- Only the patient's name and date of birth
- Patient name, date of birth (or ID number), date and time of collection, and FiO2 or oxygen delivery information (Correct answer)
- Room number and collection time only
Correct answer: Patient name, date of birth (or ID number), date and time of collection, and FiO2 or oxygen delivery information
ABG labels require full patient ID plus FiO2/oxygen status because gas values are meaningless without knowing what oxygen concentration the patient was breathing at collection.
Question 58: Which tube color is used for plasma protein electrophoresis requiring heparin anticoagulant?
- Gray (potassium oxalate/sodium fluoride)
- Light blue (sodium citrate)
- Green (lithium or sodium heparin) (Correct answer)
- Lavender (EDTA)
Correct answer: Green (lithium or sodium heparin)
Green-top tubes contain heparin anticoagulant and are used for plasma specimens including some chemistry and special tests requiring heparinized plasma.
Question 59: Six Sigma methodology in a laboratory quality program uses 'defects per million opportunities' (DPMO). A process operating at Six Sigma quality has a DPMO of approximately:
- 3.4 defects per million (Correct answer)
- 66,800 defects per million
- 1,350 defects per million
- 6,000 defects per million
Correct answer: 3.4 defects per million
Six Sigma quality is defined as 3.4 defects per million opportunities, representing near-perfect performance and the highest achievable quality level in the Six Sigma framework.
Question 60: How often must most ASCP certifications be renewed?
- Every 5 years (Correct answer)
- Every 3 years
- Every 10 years
- They do not require renewal
Correct answer: Every 5 years
Most certifications offered by the American Society for Clinical Pathology (ASCP) require renewal every five years. This renewal process, often through the Credential Maintenance Program (CMP), ensures that laboratory professionals stay current with advancements in the field. It typically involves completing continuing education activities to maintain competency.
Question 61: Which disinfectant concentration of sodium hypochlorite (bleach) is recommended by the CDC for decontaminating blood spills?
- 1:100 dilution (approximately 500 ppm)
- 1:10 dilution (approximately 5,000 ppm) (Correct answer)
- Undiluted household bleach
- 1:50 dilution (approximately 1,000 ppm)
Correct answer: 1:10 dilution (approximately 5,000 ppm)
A 1:10 dilution of household bleach provides approximately 5,000 ppm of available chlorine, which is effective for blood spill decontamination.
Question 62: How should a phlebotomist dispose of a used needle after venipuncture?
- Place uncapped needle directly into a puncture-resistant sharps container (Correct answer)
- Break the needle off and discard separately
- Recap using two hands and place in a sharps container
- Recap the needle, then place in a regular trash bin
Correct answer: Place uncapped needle directly into a puncture-resistant sharps container
Needles must be immediately discarded uncapped into a puncture-resistant sharps container to prevent needlestick injuries.
Question 63: When a patient refuses to confirm their identity before blood collection, what should the phlebotomist do?
- Ask a colleague to confirm the patient's identity and proceed
- Collect an unlabeled sample and label it after leaving the room
- Collect the sample using the ward list name and label later
- Do not collect the sample and document the refusal; escalate to the nurse in charge (Correct answer)
Correct answer: Do not collect the sample and document the refusal; escalate to the nurse in charge
Without confirmed patient identity, the sample cannot be safely collected; the refusal must be documented and escalated to prevent a misidentification event.
Question 64: When using the evacuated tube system, what confirms proper needle placement in the vein?
- Blood flows back into the collection tube (Correct answer)
- The patient reports feeling pressure at the site
- The needle hub turns pale when inserted
- The tourniquet automatically releases
Correct answer: Blood flows back into the collection tube
Blood filling the evacuated tube confirms the needle is correctly positioned in the vein and the vacuum is drawing the specimen.
Question 65: Capillary blood specimens are most often collected from which site in adult patients?
- Toe
- Earlobe
- Fingertip (finger stick) (Correct answer)
- Heel
Correct answer: Fingertip (finger stick)
In adults, the capillary puncture is most commonly performed on the fleshy tip of the third or fourth finger (ring or middle finger).
Question 66: What information is REQUIRED on a properly labeled specimen tube at the time of collection?
- Patient name, test name, and phlebotomist's phone number
- Patient name and room number only
- Patient name, date of birth, collection date and time, and collector ID (Correct answer)
- Physician name, diagnosis, and patient insurance ID
Correct answer: Patient name, date of birth, collection date and time, and collector ID
CLSI and most accreditation standards require at minimum the patient's full name, date of birth, date and time of collection, and the collector's identifier.
Question 67: Light-sensitive specimens such as bilirubin or vitamin B12 should be:
- Processed at 37°C before analysis
- Refrigerated immediately after centrifugation
- Wrapped in foil or placed in amber containers to block light exposure (Correct answer)
- Frozen within 5 minutes of collection
Correct answer: Wrapped in foil or placed in amber containers to block light exposure
Bilirubin and certain vitamins degrade rapidly when exposed to fluorescent or UV light, so wrapping tubes in aluminum foil or using amber containers preserves analyte stability.
Question 68: The term 'arterialized capillary blood' refers to blood obtained after:
- Using a longer lancet that reaches arterioles
- Applying a tourniquet to concentrate arterial blood
- Warming the site to increase local arterial blood flow (Correct answer)
- Puncturing a capillary adjacent to an artery
Correct answer: Warming the site to increase local arterial blood flow
Warming the site for 3–5 minutes vasodilates local arterioles and increases arterial contribution to capillary blood, making its composition closer to arterial blood.
Question 69: A phlebotomist needs to collect a specimen from a patient with only one usable arm that has an IV line running. What is the BEST approach?
- Turn off the IV for 2 minutes, then draw below the IV site (Correct answer)
- Draw from the IV catheter directly
- Refuse to collect and notify the nurse
- Draw from above the IV site
Correct answer: Turn off the IV for 2 minutes, then draw below the IV site
Turning off the IV for at least 2 minutes and drawing distal to (below) the infusion site minimizes IV fluid dilution of the blood sample.
Question 70: Which vaccine is offered free of charge to all employees with potential occupational exposure to blood under OSHA's Bloodborne Pathogens Standard?
- Influenza vaccine
- Varicella vaccine
- Hepatitis B vaccine (Correct answer)
- Hepatitis A vaccine
Correct answer: Hepatitis B vaccine
OSHA requires employers to offer the hepatitis B vaccine series at no cost to all employees with occupational exposure risk.
Question 71: After completing a blood draw, the phlebotomist removes gloves and performs hand hygiene. According to CDC guidelines, which hand hygiene agent is preferred when hands are NOT visibly soiled?
- Antimicrobial soap and water
- Chlorhexidine scrub solution
- Plain soap and running water for at least 20 seconds
- Alcohol-based hand rub (ABHR) (Correct answer)
Correct answer: Alcohol-based hand rub (ABHR)
CDC guidelines prefer alcohol-based hand rub when hands are not visibly soiled because it is faster, more effective against most pathogens, and less drying than repeated handwashing.
Question 72: A phlebotomist is preparing to draw blood from a patient in an isolation room. Which of the following pieces of Personal Protective Equipment (PPE) is the minimum requirement before entering the room?
- Gloves, gown, and mask
- Gloves only
- Gloves and gown (Correct answer)
- Gloves, gown, mask, and face shield
Correct answer: Gloves and gown
Standard Precautions require gloves for all phlebotomy procedures. However, when a patient is in an isolation room, there is a higher risk of exposure to infectious agents. Therefore, a gown is also required to protect the phlebotomist's clothing and skin from potential contamination. Masks and face shields are required when there is a risk of splashing or aerosol generation, but a gown and gloves are the minimum for entering an isolation setting.
Question 73: Which finding at the venipuncture site indicates accidental arterial puncture?
- Visible bruising immediately
- Absence of blood return
- Bright red blood pulsating into the tube (Correct answer)
- Dark, slowly draining blood
Correct answer: Bright red blood pulsating into the tube
Arterial blood is bright red and may enter the tube rapidly in a pulsatile manner due to the higher pressure in arteries.
Question 74: A phlebotomist notices a patient's armband is missing. What is the correct next step?
- Ask the patient to verbally confirm their name and proceed
- Draw the blood and label it with information from the requisition form
- Ask the nurse at the station to confirm the patient's identity
- Obtain a new armband and verify two identifiers before drawing (Correct answer)
Correct answer: Obtain a new armband and verify two identifiers before drawing
A patient must have a proper armband with verified two-identifier confirmation before any specimen is collected to prevent misidentification.
Question 75: Which of the following describes the concept of 'turnaround time' (TAT) in POCT quality assurance?
- Time for the reagent to reach room temperature
- Time from specimen collection to result reporting (Correct answer)
- Time between QC runs
- Time between device maintenance checks
Correct answer: Time from specimen collection to result reporting
Turnaround time (TAT) is the interval from specimen collection (or test ordering) to result availability, and monitoring it is a key QA metric in POCT programs.
Question 76: Which component of blood is responsible for the immune response and fighting infection?
- Reticulocytes
- Thrombocytes
- Leukocytes (Correct answer)
- Erythrocytes
Correct answer: Leukocytes
Leukocytes (white blood cells) are the immune cells of the blood that identify and destroy pathogens, foreign substances, and abnormal cells.
Question 77: What is the primary purpose of the Exposure Control Plan mandated by OSHA's Bloodborne Pathogens Standard?
- To schedule annual hepatitis B vaccinations
- To document all patients' infectious disease status
- To outline disciplinary actions for PPE non-compliance
- To eliminate or minimize employee exposure to blood and other potentially infectious materials (Correct answer)
Correct answer: To eliminate or minimize employee exposure to blood and other potentially infectious materials
The Exposure Control Plan is a written document outlining procedures to eliminate or minimize occupational exposure to bloodborne pathogens.
Question 78: When balancing a centrifuge for spinning blood tubes, which principle must be followed?
- Tubes of the same size and fill volume must be placed directly opposite each other. (Correct answer)
- All available slots in the centrifuge must be filled before operation.
- Heavier tubes should be placed closer to the center of the rotor.
- Plasma tubes and serum tubes should never be centrifuged at the same time.
Correct answer: Tubes of the same size and fill volume must be placed directly opposite each other.
To prevent damage to the centrifuge and ensure proper specimen separation, the rotor must be balanced. This is achieved by placing tubes of equal size, shape, and volume in opposite positions to distribute the weight evenly.
Question 79: A conscious patient verbally refuses a blood draw. What is the appropriate response?
- Respect the refusal, document it, and notify the nurse or physician (Correct answer)
- Call security immediately
- Restrain the patient and continue
- Proceed anyway to fulfill the physician's order
Correct answer: Respect the refusal, document it, and notify the nurse or physician
Competent adult patients have the right to refuse medical procedures; the phlebotomist must document the refusal and inform the care team.
Question 80: A patient has a normal adult hematocrit. Which range best represents this value for males?
- 70–80%
- 28–34%
- 55–65%
- 38–50% (Correct answer)
Correct answer: 38–50%
Normal hematocrit for adult males is approximately 41–53%, so the range 38–50% is the closest correct answer among the choices.
Question 81: Which of the following is NOT typically included in a patient's Bill of Rights?
- The right to privacy and confidentiality
- The right to refuse treatment
- The right to receive a detailed itemized bill
- The right to know the phlebotomist's personal home address (Correct answer)
Correct answer: The right to know the phlebotomist's personal home address
Patients have rights to privacy, information, and refusal of treatment, but not to staff members' personal information.
Question 82: A phlebotomist performing POCT notices that the QC result is within range but the patient's glucose result seems inconsistent with their clinical presentation (the patient appears diaphoretic and confused but the meter reads 120 mg/dL). The BEST action is to:
- Recalibrate the meter and retest the patient
- Administer glucose immediately based on clinical signs
- Repeat the test or collect a venous sample for lab glucose (Correct answer)
- Accept the result and document it
Correct answer: Repeat the test or collect a venous sample for lab glucose
When a POCT result conflicts with clinical presentation, the result should be repeated or confirmed with a laboratory venous glucose, as meters have known sources of error.
Question 83: Which sharps disposal container characteristic is required under OSHA's Bloodborne Pathogens Standard?
- Red-colored only
- Must be emptied daily regardless of fill level
- Transparent so fill level is visible
- Closable, puncture-resistant, leak-proof on sides and bottom, and labeled with a biohazard symbol (Correct answer)
Correct answer: Closable, puncture-resistant, leak-proof on sides and bottom, and labeled with a biohazard symbol
OSHA requires sharps containers to be closable, puncture-resistant, leak-proof on sides and bottom, and properly labeled or color-coded.
Question 84: A patient reports feeling faint and breaks into a cold sweat during venipuncture. This is most likely a sign of:
- Hematoma
- Nerve injury
- Anaphylaxis
- Vasovagal syncope (Correct answer)
Correct answer: Vasovagal syncope
Vasovagal syncope is a common reaction characterized by fainting, pallor, diaphoresis, and bradycardia triggered by needle anxiety or pain.
Question 85: After implementing corrective action for a QC failure, what step is REQUIRED before releasing patient results?
- Run QC again to confirm the corrective action resolved the problem before releasing results (Correct answer)
- Release results for specimens collected before the QC failure only
- Notify the medical director and wait for approval
- Document the corrective action and release all results on hold
Correct answer: Run QC again to confirm the corrective action resolved the problem before releasing results
QC must be repeated after corrective action to verify the problem is resolved; only after passing QC can patient results be released—this is a fundamental principle of laboratory quality control.
Question 86: What term describes the collapse or rolling of a vein during venipuncture?
- Phlebitis
- Petechiae
- Vein collapse (Correct answer)
- Hematoma
Correct answer: Vein collapse
Vein collapse occurs when too much suction is applied, causing the vein walls to cave in and obstruct blood flow into the needle.
Question 87: What is the liquid portion of blood that remains after clotting has occurred?
- Serum (Correct answer)
- Plasma
- Buffy coat
- Fibrinogen
Correct answer: Serum
Serum is the liquid portion of blood that remains after the clot has formed and been removed, whereas plasma still contains clotting factors.
Question 88: When performing a venipuncture, the bevel of the needle should be positioned:
- Facing sideways at a 90° angle
- Facing down (bevel down) at a 45° angle
- Facing up (bevel up) at a 15–30° angle (Correct answer)
- Facing up at a 45° angle
Correct answer: Facing up (bevel up) at a 15–30° angle
Inserting the needle bevel-up at 15–30° allows smooth vein entry and reduces patient discomfort.
Question 89: Which type of isolation precaution is required for a patient diagnosed with active pulmonary tuberculosis?
- Airborne precautions (Correct answer)
- Contact precautions
- Droplet precautions
- Reverse isolation
Correct answer: Airborne precautions
Airborne precautions are required for TB because the bacteria are transmitted via tiny droplet nuclei that remain suspended in the air.
Question 90: A specimen is received with two different patient names on the label and the requisition. The phlebotomist should:
- Use the requisition name and discard the tube label
- Process the specimen and note the discrepancy in the results
- Reject the specimen and request a recollection with correct labeling (Correct answer)
- Call the patient to determine the correct name
Correct answer: Reject the specimen and request a recollection with correct labeling
Mismatched patient identifiers constitute a labeling error; the specimen must be rejected and recollected to prevent potential misidentification and patient harm.
Question 91: A phlebotomist needs to collect a capillary specimen from a patient with severe bilateral hand edema. The BEST alternative site would be:
- The forearm
- The forehead
- The upper arm
- The earlobe (Correct answer)
Correct answer: The earlobe
The earlobe is an acceptable alternative capillary puncture site when finger sites are compromised by edema, burns, or inadequate circulation.
Question 92: During a blood draw, gloves become visibly contaminated with blood. What is the appropriate action?
- Continue the draw and change gloves after completing the collection
- Stop, remove gloves, perform hand hygiene, and re-glove before continuing (Correct answer)
- Wipe gloves with an alcohol swab and continue
- Remove gloves, complete the draw barehanded, then perform hand hygiene
Correct answer: Stop, remove gloves, perform hand hygiene, and re-glove before continuing
Visibly contaminated gloves must be removed immediately; hands must be sanitized before donning new gloves to prevent cross-contamination.
Question 93: Which of the following is a PRE-ANALYTICAL error that can affect laboratory results?
- Hemolyzed specimen due to difficult venipuncture (Correct answer)
- Analyzer malfunction during measurement
- Incorrect reference range in the laboratory information system
- Transcription error when entering results
Correct answer: Hemolyzed specimen due to difficult venipuncture
Pre-analytical errors occur before the specimen reaches the analyzer; hemolysis from difficult venipuncture is a classic pre-analytical error that alters multiple analyte values.
Question 94: When collecting a capillary blood specimen from an infant's heel, ASCP guidelines specify the puncture depth should not exceed:
- 2.0 mm (Correct answer)
- 3.0 mm
- 1.0 mm
- 4.0 mm
Correct answer: 2.0 mm
Heel stick depth must not exceed 2.0 mm to avoid striking the calcaneal bone and causing osteomyelitis.
Question 95: A phlebotomist is collecting a specimen for a legal blood alcohol level test. Which of the following is a key component of the 'chain of custody' process for this specimen?
- Having the patient sign a waiver before the draw.
- Using a larger gauge needle for the collection.
- Documenting every person who handles the specimen. (Correct answer)
- Drawing a discard tube before the required gray-top tube.
Correct answer: Documenting every person who handles the specimen.
Chain of custody is a legal and procedural process that tracks a specimen from the moment of collection to its final disposition. It requires meticulous documentation of everyone who handles the specimen to ensure its integrity for legal proceedings.
Question 96: Westgard's 1₃ₛ rule states that a QC run is rejected when:
- Ten consecutive controls fall on the same side of the mean
- Two consecutive controls exceed ±2SD
- The range between two controls exceeds 4SD
- One control value exceeds ±3SD (Correct answer)
Correct answer: One control value exceeds ±3SD
The 1₃s (one-three-sigma) Westgard rule rejects a run when any single control value exceeds 3 standard deviations from the mean, indicating a probable random error.
Question 97: Which of the following represents the correct order of draw for a set of blood cultures, a coagulation tube (light blue), and a serum tube (red)?
- Blood Cultures, Light Blue, Red (Correct answer)
- Red, Light Blue, Blood Cultures
- Light Blue, Red, Blood Cultures
- Blood Cultures, Red, Light Blue
Correct answer: Blood Cultures, Light Blue, Red
The correct order of draw is critical to prevent cross-contamination of additives between tubes. Blood cultures must always be drawn first to maintain sterility and avoid contamination from other tube additives. The coagulation tube (light blue top) is drawn next. Finally, the serum tube (red top) is drawn.
Question 98: The femoral artery is used as an alternative ABG site primarily in which clinical scenario?
- When the patient has a bleeding disorder
- When radial and brachial sites are inaccessible (e.g., severe peripheral vascular disease, cardiac arrest) (Correct answer)
- When the patient is awake and cooperative
- When a larger blood volume is needed
Correct answer: When radial and brachial sites are inaccessible (e.g., severe peripheral vascular disease, cardiac arrest)
The femoral artery is reserved for situations where upper extremity access is impossible, such as in severe peripheral vascular disease, bilateral AV fistulas, or cardiac arrest resuscitation.
Question 99: Which site is preferred for neonatal heel stick collection?
- The medial or lateral plantar surface of the heel (Correct answer)
- The big toe
- The arch of the foot
- The center of the heel pad
Correct answer: The medial or lateral plantar surface of the heel
The medial or lateral plantar surface of the heel is farthest from the calcaneus bone, reducing the risk of osteomyelitis.
Question 100: What does the acronym 'RACE' stand for in a fire emergency response?
- Run, Alarm, Close doors, Exit
- Remove, Alarm, Contain, Extinguish (Correct answer)
- Report, Activate, Call, Escape
- Rescue, Alert, Cover, Evacuate
Correct answer: Remove, Alarm, Contain, Extinguish
RACE stands for Rescue patients in immediate danger, Alarm (activate the fire alarm), Contain the fire by closing doors, and Extinguish if safe to do so.
Question 101: What is the CORRECT action if a patient has a dialysis fistula in one arm?
- Draw from the fistula arm using a small-gauge needle
- Use the fistula arm only for STAT labs
- Check blood pressure in the fistula arm first, then draw
- Avoid drawing blood from the fistula arm entirely (Correct answer)
Correct answer: Avoid drawing blood from the fistula arm entirely
The fistula arm must never be used for venipuncture, blood pressure, or IV access, as damage can destroy the fistula and eliminate dialysis access.
Question 102: Which law primarily governs the confidentiality of patient health information in the United States?
- OSHA Bloodborne Pathogen Standard
- Joint Commission Standards
- CLIA '88
- HIPAA Privacy Rule (Correct answer)
Correct answer: HIPAA Privacy Rule
The HIPAA Privacy Rule establishes national standards for protecting individually identifiable health information and applies to all healthcare providers and workers.
Question 103: In capillary puncture, which of the following causes the LEAST amount of pain and tissue damage while still providing adequate blood?
- A 21-gauge needle for precise puncture
- A manual lancet blade for maximum control
- A larger gauge lancet with greater depth
- An automated spring-loaded safety lancet of appropriate gauge and depth (Correct answer)
Correct answer: An automated spring-loaded safety lancet of appropriate gauge and depth
Automated spring-loaded safety lancets provide a controlled, consistent puncture depth and width, minimize tissue trauma, retract automatically for safety, and produce less pain than manual devices.
Question 104: A STAT arterial blood gas (ABG) sample collected in a heparinized syringe must be transported to the lab within what time frame if kept at room temperature?
- 30 minutes (Correct answer)
- 15 minutes
- 60 minutes
- 4 hours
Correct answer: 30 minutes
ABG samples must reach the analyzer within 30 minutes at room temperature to prevent continued cellular metabolism from altering pH, PO2, and PCO2 values.
Question 105: When a laboratory documents QC results, which of the following is the MINIMUM information that must be recorded?
- Date, time, operator ID, lot numbers of controls and reagents, control values, and pass/fail decision (Correct answer)
- Only the final pass/fail decision
- QC values and technologist name only
- Control lot number and expiration date only
Correct answer: Date, time, operator ID, lot numbers of controls and reagents, control values, and pass/fail decision
Comprehensive QC documentation is required for regulatory compliance and includes all identifiers (date, time, operator, lot numbers), values, and decision so that patterns can be retrospectively investigated.
Question 106: When collecting specimens for cold agglutinin titers, how must the specimen be transported to the lab?
- Frozen at –20°C immediately after collection
- At body temperature (37°C) in a warming device (Correct answer)
- On ice in a slurry at 0–4°C
- At room temperature with no special handling
Correct answer: At body temperature (37°C) in a warming device
Cold agglutinins bind to red blood cells at low temperatures; keeping the specimen warm prevents premature agglutination before testing.
Question 107: Which of the following actions violates standard precautions when drawing blood?
- Recapping a used needle by holding the cap with the other hand (Correct answer)
- Recapping a used needle using the one-handed scoop technique
- Disposing of sharps immediately in a puncture-resistant container
- Wearing gloves for every venipuncture
Correct answer: Recapping a used needle by holding the cap with the other hand
Two-handed recapping is prohibited under standard precautions because it significantly increases the risk of needlestick injury.
Question 108: Standard precautions in phlebotomy require gloves:
- Only when the phlebotomist has cuts on their hands
- For every blood draw regardless of patient status (Correct answer)
- Only for arterial punctures
- Only when the patient has a known infection
Correct answer: For every blood draw regardless of patient status
Standard precautions treat all blood and body fluids as potentially infectious, requiring gloves for every patient contact involving blood.
Question 109: Which of the following blood collection tubes does NOT require mixing after collection?
- Plain red top (no additive) (Correct answer)
- Gold top (SST with clot activator)
- Gray top (sodium fluoride)
- Lavender top (EDTA)
Correct answer: Plain red top (no additive)
Plain red-top tubes contain no additives; blood is allowed to clot naturally without mixing. All other tubes with additives require gentle inversion to mix the additive with blood.
Question 110: Which of the following additives is correctly matched with its primary function in a blood collection tube?
- Heparin - Glycolysis inhibitor
- Sodium Fluoride - Clot activator
- EDTA - Anticoagulant that binds calcium (Correct answer)
- Thrombin - Anticoagulant that binds thrombin
Correct answer: EDTA - Anticoagulant that binds calcium
EDTA (Ethylenediaminetetraacetic acid) is an anticoagulant that works by chelating (binding) calcium ions, which are essential for the coagulation cascade, thus preventing the blood from clotting. Sodium fluoride is a glycolysis inhibitor, heparin is an anticoagulant that inhibits thrombin, and thrombin is a potent clot activator.
Question 111: To break the chain of infection, what is the single most effective means of preventing the spread of pathogens?
- Wearing gloves
- Isolating infected patients
- Proper hand hygiene (Correct answer)
- Using safety-engineered needles
Correct answer: Proper hand hygiene
While all options are important infection control measures, frequent and proper hand hygiene is recognized by the CDC and other health organizations as the single most effective way to prevent the spread of infections in a healthcare setting. It removes or destroys microorganisms picked up from other people, surfaces, or contaminated body fluids.
Question 112: A phlebotomist notices a patient's ID band is missing. What should they do?
- Proceed using the requisition form alone
- Ask a nearby visitor to confirm the patient's identity
- Refuse to draw until proper identification is confirmed per facility protocol (Correct answer)
- Ask the patient to verbally state their name and date of birth only
Correct answer: Refuse to draw until proper identification is confirmed per facility protocol
Proper patient identification is mandatory before specimen collection; the phlebotomist must follow facility protocol to obtain verified ID before proceeding.
Question 113: A gray top tube contains which additive combination?
- Lithium heparin and silica
- Sodium fluoride and potassium oxalate (Correct answer)
- Sodium citrate and thrombin
- EDTA and gel separator
Correct answer: Sodium fluoride and potassium oxalate
Gray top tubes contain sodium fluoride (glycolysis inhibitor) and potassium oxalate (anticoagulant) for glucose and lactate testing.
Question 114: After performing a venipuncture, a phlebotomist accidentally sustains a needlestick injury. What is the IMMEDIATE first step the phlebotomist should take?
- Report the incident to a supervisor.
- Wash the wound with soap and water. (Correct answer)
- Fill out an incident report.
- Seek post-exposure prophylaxis (PEP).
Correct answer: Wash the wound with soap and water.
The immediate priority after a needlestick injury is to decontaminate the site to reduce the risk of infection. The wound should be immediately and thoroughly washed with soap and running water. Reporting the incident, filling out a report, and seeking medical evaluation are all crucial subsequent steps, but the first action is to clean the injury.
Question 115: What is the primary purpose of labeling blood collection tubes at the bedside immediately after collection?
- To prevent specimen mislabeling and ensure patient safety (Correct answer)
- To satisfy insurance auditing rules
- To speed up laboratory processing times
- To meet regulatory billing requirements
Correct answer: To prevent specimen mislabeling and ensure patient safety
Bedside labeling immediately after collection is the most critical step to prevent mislabeling errors, which are a leading cause of transfusion reactions and diagnostic mistakes.
Question 116: When labeling a blood specimen tube, which piece of information is NOT typically required on the tube label?
- Date and time of collection
- Phlebotomist's initials or ID
- Patient's insurance information (Correct answer)
- Patient's full name
Correct answer: Patient's insurance information
Insurance information is an administrative/billing detail and is not required on the specimen label itself; specimen labels require patient identifiers, collection time, and collector ID.
Question 117: What is the primary purpose of a syringe blood transfer device (blood transfer device)?
- To mix the blood with tube additives by inversion
- To measure the exact volume of blood collected in the syringe
- To cap and seal the syringe barrel after collection
- To safely transfer blood from a syringe into evacuated tubes without using an exposed needle (Correct answer)
Correct answer: To safely transfer blood from a syringe into evacuated tubes without using an exposed needle
A blood transfer device attaches to the syringe hub and connects to evacuated tubes, allowing vacuum-assisted, needle-free transfer that reduces needlestick risk and minimizes hemolysis from forced plunger ejection.
Question 118: Which needle gauge is most commonly used for routine adult venipuncture?
- 25-gauge
- 21-gauge (Correct answer)
- 18-gauge
- 16-gauge
Correct answer: 21-gauge
A 21-gauge needle is the standard for adult venipuncture, balancing adequate blood flow with minimal patient discomfort.
Question 119: What is the correct way to ask a patient to confirm their identity before a blood draw?
- Ask 'Are you John Smith?'
- Check the room number and assume correct patient
- Ask 'Can you tell me your full name and date of birth?' (Correct answer)
- Ask the nurse on duty to confirm
Correct answer: Ask 'Can you tell me your full name and date of birth?'
Open-ended questions requiring the patient to state their name and DOB prevent errors; asking 'Are you Mr. Smith?' allows the patient to agree even if they are not.
Question 120: A patient on warfarin therapy requires venipuncture. What extra precaution is MOST important post-draw?
- Avoid the antecubital fossa entirely
- Draw blood only from the hand veins
- Apply firm pressure for an extended period until bleeding stops (Correct answer)
- Use a smaller gauge needle
Correct answer: Apply firm pressure for an extended period until bleeding stops
Anticoagulated patients have prolonged clotting times and require extended pressure application—often 5 minutes or more—to achieve hemostasis.
National Healthcareer Association (NHA) Certified Phlebotomy Technician (CPT) Exam
The NHA Certified Phlebotomy Technician (CPT) exam certifies individuals in the skills and knowledge required to perform phlebotomy procedures safely and effectively.
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Sources & references
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