MS-700 Teams Voice and Calling 2

Question 1

What is a Call Queue in Microsoft Teams Phone used for?

Accepted Answer

Routes calls to the next available agent in a group

Answer

A Call Queue in Teams Phone holds callers in a queue and distributes them to available agents using routing methods like round-robin or longest idle.

Question 2

Which Teams admin center policy controls whether users can make private calls and use call forwarding features?

Accepted Answer

Calling policy

Answer

Calling policies in Teams admin center control features like private calls, call forwarding, simultaneous ring, voicemail, and call park for specific users.

Question 3

What must an administrator configure in Teams for Direct Routing to correctly route outbound PSTN calls through an SBC?

Accepted Answer

Voice routing policy with PSTN usages and routes

Answer

Direct Routing requires voice routing policies that contain PSTN usages linked to voice routes, which specify which SBC handles which dial patterns.

Question 4

Which PowerShell cmdlet is used to pair a certified Session Border Controller with a Microsoft Teams Direct Routing deployment?

Accepted Answer

New-CsOnlinePSTNGateway

Answer

New-CsOnlinePSTNGateway registers a certified SBC with Teams by specifying the FQDN and port for Direct Routing connectivity.

Question 5

What Teams Phone feature ensures emergency calls include the caller's physical location when dialed from a corporate building?

Accepted Answer

Dynamic emergency calling

Answer

Dynamic emergency calling in Teams uses network topology configurations to automatically provide the caller's physical location to emergency services.

MS-700 - Managing Microsoft Teams Practice Test

MS-700 - Managing Microsoft Teams Practice Test

MS-700 Teams Voice and Calling 2