MS-700 Teams Monitoring and Troubleshooting 2

Question 1

What metric in CQD represents the percentage of call minutes with poor audio quality based on Microsoft's defined thresholds?

Accepted Answer

Poor Call Percentage (PCP)

Answer

Poor Call Percentage in CQD measures the proportion of call minutes that exceeded Microsoft's defined thresholds for packet loss, jitter, or round trip time.

Question 2

Which Teams admin role can view call analytics for all users in the organization?

Accepted Answer

Teams communications support specialist

Answer

The Teams communications support specialist role can view full call analytics for all users, while the support engineer role has more limited per-user visibility.

Question 3

What does the Teams 'self-help diagnostics' tool in Microsoft 365 admin center help administrators do?

Accepted Answer

Run automated checks to diagnose common Teams issues for specific users

Answer

Self-help diagnostics in Microsoft 365 admin center runs automated checks against common Teams issues (sign-in, meetings, calling) and provides remediation steps.

Question 4

What is the recommended maximum round-trip time (RTT) for optimal Teams call quality?

Accepted Answer

Less than 100ms

Answer

Microsoft recommends a round-trip network latency of less than 100ms for optimal Teams real-time media quality, as higher values cause noticeable call delays.

Question 5

Which Teams diagnostic command can a user run in the Teams desktop client to collect local logs for troubleshooting?

Accepted Answer

Ctrl+Alt+Shift+1 to save diagnostic logs

Answer

Pressing Ctrl+Alt+Shift+1 in the Teams desktop client saves diagnostic log files to the user's Downloads folder for support analysis.

MS-700 - Managing Microsoft Teams Practice Test

MS-700 - Managing Microsoft Teams Practice Test

MS-700 Teams Monitoring and Troubleshooting 2