MS-740 Teams Audio and Video Troubleshooting 2

Question 1

A user cannot share their screen during a Teams meeting. Which policy setting controls this?

Accepted Answer

ScreenSharingMode in Teams meeting policy

Answer

The ScreenSharingMode parameter in the Teams meeting policy controls whether users can share their entire screen or just a single application.

Question 2

What does a high Round Trip Time (RTT) value in CQD indicate?

Accepted Answer

Network latency between endpoints

Answer

High RTT in CQD indicates network latency, meaning packets are taking too long to travel between the Teams client and Microsoft's servers.

Question 3

A Teams Room device shows a black screen during a video call. What should you check first?

Accepted Answer

HDMI cable and display input source

Answer

A black screen on a Teams Room device is most commonly caused by a loose HDMI cable or incorrect display input source selection.

Question 4

Which Teams client log file is most useful for diagnosing audio device switching issues?

Accepted Answer

MSTeams_diagnostics.txt

Answer

The MSTeams_diagnostics.txt log captures audio device events, switching, and errors during Teams sessions.

Question 5

A user reports that their camera works in other apps but not in Teams. What is the first step?

Accepted Answer

Check Windows Camera Privacy settings

Answer

Windows Camera Privacy settings can block specific apps from accessing the camera even if the camera works system-wide.

MS-740 - Troubleshooting Microsoft Teams Practice Test