Free Troubleshooting Microsoft Teams (MS-740) MCQ Questions and Answers

Question 1

Users who are allowed to create Microsoft 365 groups are subject to restriction by a prepaway company.
In the Microsoft Teams app, a user complains that they are unable to form new teams.
You must make sure the user has the ability to create teams.
What ought you to do?

Accepted Answer

Add the user to a security group.

Answer

Disable Conditional Access policies.

Answer

Add the user to a distribution group.

Answer

Clear the Teams cache for the user and restart the Microsoft Teams client app.

Question 2

For a prepaway company, you oversee the Microsoft Teams infrastructure. Only the human resources (HR) division and VendorA are included in the configuration of the company's federation. VendorA cannot be reached by User1, a member of the HR division. You need to investigate why User1 is unable to contact VendorA. What are your options?

Accepted Answer

Ensure that federated access is enabled in the external access policy for the user.

Answer

Ensure the target domain for VendorA is listed in the Allowed Domains list.

Answer

Ensure the user is added as a guest in the VendorA tenant.

Answer

Ensure that federated access is enabled in the external user communication policy for the user.

Question 3

You must determine the cause of the problem that User6 reported. What is the problem's root cause?

Accepted Answer

The file link is expired.

Answer

The sharing permissions for the organization are set to internal only.

Answer

Sharing permissions for the file have been revoked.

Answer

The external sharing permissions have been set to existing external users only.

Question 4

A business uses Microsoft Endpoint Configuration Manager to deploy Microsoft Teams. You downloaded the Teams app more than three months ago. You intend to install a newer version of the software on all user devices. The environment has to be ready for the new deployment. Which three things ought you to do? Each right response offers a piece of the answer.

Accepted Answer

All of the Above

Answer

Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.

Answer

Uninstall the Teams app for every user profile.

Answer

Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsiregistry value.

Question 5

The emergency address situation must be resolved. What ought to be done?

Accepted Answer

Add the IPv4 and IPv6 public relay addresses to the trusted IP address list for the tenant.

Answer

Route HTTPS traffic to Microsoft Teams by using a proxy and the proxy IP address.

Answer

Add only the IPv6 public relay IP address to the trusted IP address list for the tenant.

Answer

Add only the IPv4 public relay IP address to the trusted IP address list for the tenant.

Question 6

A Microsoft Teams environment exists in a corporation. Teams with established channels were set up by the sales and support departments. Users from the sales division claim that one of the channels' Files tab is inaccessible. The notification "Item may not exist or is no longer available" appears. You must recognize and fix the problem. What ought you to do?

Accepted Answer

Revert the renamed folder to the original channel folder name.

Answer

Create a separate document library with the same name as the channel.

Answer

Recover all the deleted items from the recycle bin of the corresponding Teams site.

Answer

All of the Above

Question 7

Direct routing numbers are given to cloud auto-attendants by an Australian tenant's administrator (AA). When an AA answers a call, the welcome message doesn't start playing for more than ten seconds. To ascertain what is causing the delay, you must examine the SBC logs. What entry in the log shows what caused the delay?

Accepted Answer

SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2

Answer

SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1

Answer

SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1

Answer

SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1