MS-740 Teams Audio and Video Troubleshooting 2

Question 1

A user cannot share their screen during a Teams meeting. Which policy setting controls this?

Accepted Answer

ScreenSharingMode in Teams meeting policy

Answer

AllowPrivateCalling in calling policy

Answer

AllowGuestUser in org-wide settings

Answer

AllowExternalAccess in federation settings

Question 2

What does a high Round Trip Time (RTT) value in CQD indicate?

Accepted Answer

Network latency between endpoints

Answer

High CPU utilization on client

Answer

Codec mismatch

Answer

Firewall blocking media ports

Question 3

A Teams Room device shows a black screen during a video call. What should you check first?

Accepted Answer

HDMI cable and display input source

Answer

Teams admin center device health

Answer

DNS resolution for Teams endpoints

Answer

Certificate validity on the device

Question 4

Which Teams client log file is most useful for diagnosing audio device switching issues?

Accepted Answer

MSTeams_diagnostics.txt

Answer

network_diagnostics.txt

Answer

call_quality_manager.txt

Answer

audio_service.log

Question 5

A user reports that their camera works in other apps but not in Teams. What is the first step?

Accepted Answer

Check Windows Camera Privacy settings

Answer

Reinstall Teams client

Answer

Update display drivers

Answer

Disable antivirus software

Question 6

What network protocol does Teams use for real-time media transport?

Accepted Answer

UDP

Answer

TCP

Answer

HTTPS

Answer

WebSocket