Free Troubleshooting Microsoft Teams (MS-740) Questions and Answers

Question 1

All workers of the Prepaway Company are being asked to study the Microsoft Teams call quality metrics.
To provide the manager access to the Microsoft Teams Call Quality Dashboard, follow these steps.
You should assign the manager which role.

Accepted Answer

Teams Communications Support Specialist

Answer

Teams Communications Support Engineer

Answer

Teams Service Administrator

Answer

Teams Communications Administrator

Question 2

A business owns licenses for Microsoft 365 E5. Microsoft-provided phone numbers are used by the business. Calls to external numbers cannot be forwarded by an auto attendant. What are your options?

Accepted Answer

Assign a phone system license to the associated resource account.

Answer

Configure external sharing settings from Azure Active Directory.

Answer

Assign a new auto-attendant number.

Answer

Purchase and assign an international calling plan to the associated resource account.

Question 3

A manager who wishes to review Microsoft Teams call quality metrics for all Prepaway business employees must be given access to the Microsoft Teams Call Quality Dashboard. Which role from the list will you give the manager?

Accepted Answer

Teams Communications Support Specialist

Answer

Teams Service Administrator

Answer

Teams Communications Administrator

Answer

Teams Communications Support Engineer

Question 4

Microsoft Teams is being used by a Prepaway startup. The departments of sales and support utilize the same channels, however users in the sales department claim that one of them does not have a Files tab. The following message appears: The item may not be available or may not exist. You must recognize the problem and find a solution. How will you proceed?

Accepted Answer

Reverting the renamed folder to the original channel folder name.

Answer

Creating a separate document library with the same name as the channel.

Answer

Recovering all the deleted items from the recycle bin of the corresponding Teams site.

Answer

All of the Above

Question 5

You work as an organization's administrator. Users cannot add one another to teams but can chat with one another from an external domain. You must unavoidably make sure that User1 can add User2 with ease. What actions are required?

Accepted Answer

Enabling guest access.

Answer

Using the Microsoft Teams web app.

Answer

Enabling external access.

Answer

Confirming whether the domain is in the external access allowed list.

Question 6

Microsoft Teams users of a firm can install and use third-party apps, but new hires are unable to do so. The problem must be solved. How will you carry on?

Accepted Answer

assigning an app permission policy that allows third-party apps.

Answer

enabling Allow interaction with custom apps, in the Org-wide app settings section of the Teams admin center

Answer

enabling the Allow third-party apps option in the Org-wide app settings section of the Teams admin center

Answer

All of the Above

Question 7

Three normal channels are available to your team, and the team has been removed. You must find the files from each of the three channels. Where are you going to navigate to find the files?

Accepted Answer

The tenant’s SharePoint home page recycle bin.

Answer

The SharePoint site’s second stage recycle bin.

Answer

The SharePoint site document library.

Answer

The SharePoint site’s first stage recycle bin.