MS-740 Teams Identity and Access Management 1 — Questions and Answers
Question 1: A user cannot sign into Teams on a new device due to a Conditional Access policy. Which admin center shows the sign-in failure reason?
- Azure Active Directory sign-in logs (Correct answer)
- Teams admin center user detail
- Microsoft 365 admin center active users
- Microsoft Purview audit log
Correct answer: Azure Active Directory sign-in logs
Azure AD sign-in logs provide detailed failure reasons including which Conditional Access policy blocked the sign-in attempt.
Question 2: Which Teams admin center section shows whether a user's Teams license is properly assigned?
- Users > Manage users > user detail (Correct answer)
- Org-wide settings > Teams upgrade
- Analytics & reports > Usage reports
- Meetings > Meeting policies
Correct answer: Users > Manage users > user detail
The user detail page under Manage users in the Teams admin center shows license status and whether Teams is enabled for that user.
Question 3: A guest user cannot access a private Teams channel they were invited to. What is the likely cause?
- Private channels do not support guest access (Correct answer)
- Guest access is disabled org-wide
- The guest lacks an Azure AD account
- Teams information barrier is active
Correct answer: Private channels do not support guest access
Private channels in Microsoft Teams do not support guest user access; only internal org members can be added to private channels.
Question 4: Which Azure AD feature requires users to complete MFA before accessing Teams on unmanaged devices?
- Conditional Access policy (Correct answer)
- Azure AD Identity Protection
- Privileged Identity Management
- Azure AD Access Reviews
Correct answer: Conditional Access policy
Conditional Access policies can require MFA for Teams access from unmanaged or non-compliant devices, enforced at the Azure AD level.
Question 5: A Teams admin cannot see certain admin center options. What is the most likely cause?
- The admin has a limited role (e.g., Teams Communications Support Specialist) (Correct answer)
- Teams admin center is experiencing an outage
- The admin's license is insufficient
- Browser extension is blocking admin UI
Correct answer: The admin has a limited role (e.g., Teams Communications Support Specialist)
The Teams admin center has role-based access; specialized roles like Teams Communications Support Specialist see only call quality and user troubleshooting tools.
Question 6: What is the purpose of the Teams Communications Support Engineer role?
- View call analytics for all users and read all data in CQD (Correct answer)
- Manage Teams policies and configurations
- Create and manage Teams phone numbers
- Administer Direct Routing settings
Correct answer: View call analytics for all users and read all data in CQD
The Teams Communications Support Engineer role provides read-only access to call analytics and CQD data for all users in the organization.
MS-740 Teams Identity and Access Management 1
A user cannot sign into Teams on a new device due to a Conditional Access policy.
Which admin center shows the sign-in failure reason?