MS-700 Teams Voice and Calling

Question 1

Which Microsoft Teams voice solution requires no on-premises telephony infrastructure and uses Microsoft as the PSTN carrier?

Accepted Answer

Microsoft Calling Plans

Answer

Microsoft Calling Plans are a fully cloud-based PSTN solution where Microsoft provides phone numbers and acts as the carrier with no on-premises hardware needed.

Question 2

What is the purpose of Direct Routing in Microsoft Teams Phone?

Accepted Answer

Connects Teams to the PSTN using a third-party Session Border Controller

Answer

Direct Routing allows organizations to connect Teams Phone to the public telephone network using their own certified Session Border Controller (SBC) and carrier.

Question 3

Which Teams calling feature allows a single phone number to ring multiple devices simultaneously?

Accepted Answer

Simultaneous ring

Answer

Simultaneous ring in Teams allows incoming calls to ring on multiple endpoints at the same time, so users can answer from any device.

Question 4

What license is required for a Teams user to make and receive PSTN calls using Microsoft Calling Plans?

Accepted Answer

Microsoft Teams Phone license + Calling Plan add-on

Answer

Users need both the Microsoft Teams Phone System license and a Calling Plan add-on subscription to make PSTN calls through Microsoft's carrier network.

Question 5

Which Teams Phone feature allows callers to navigate a menu system to reach the correct department or person?

Accepted Answer

Auto attendant

Answer

Auto attendants in Teams Phone provide interactive voice response (IVR) menus that route callers to the correct department or individual.

MS-700 - Managing Microsoft Teams Practice Test

MS-700 - Managing Microsoft Teams Practice Test

MS-700 Teams Voice and Calling