MS-700 Teams Monitoring and Troubleshooting

Question 1

Which tool in Teams admin center provides detailed per-call diagnostics including packet loss and jitter for a specific user's call?

Accepted Answer

Call analytics

Answer

Call analytics in Teams admin center shows detailed audio, video, and device quality data for every individual call or meeting a specific user participated in.

Question 2

What is the primary difference between Teams Call Analytics and the Call Quality Dashboard (CQD)?

Accepted Answer

Call Analytics is per-user; CQD shows aggregate quality trends across the organization

Answer

Call Analytics provides granular per-user, per-session detail for troubleshooting individual issues, while CQD surfaces aggregate trends to identify systemic quality problems.

Question 3

Which Teams admin report shows how many active users, channels, and messages exist across the organization?

Accepted Answer

Teams usage report

Answer

The Teams usage report in Teams admin center shows organization-wide metrics including active users, active teams, messages sent, and channel activity over time.

Question 4

What does a high jitter value in Teams call analytics indicate about network performance?

Accepted Answer

Variable packet arrival times causing audio degradation

Answer

High jitter means audio packets are arriving at inconsistent intervals, causing choppy or garbled audio that degrades the call experience.

Question 5

Which Microsoft tool helps Teams administrators proactively identify network issues before a Teams deployment?

Accepted Answer

Microsoft Teams Network Assessment Tool

Answer

The Microsoft Teams Network Assessment Tool tests network connectivity and quality to Microsoft 365 endpoints, helping identify issues before a full Teams rollout.

MS-700 - Managing Microsoft Teams Practice Test

MS-700 - Managing Microsoft Teams Practice Test

MS-700 Teams Monitoring and Troubleshooting