PMI PBA Certification PMI-PBA Certification Elicitation 2

Question 1

During an elicitation session, a stakeholder says 'the system should be fast.' What is the business analyst's BEST next step?

Accepted Answer

Ask probing questions to define measurable performance criteria

Answer

Vague statements like 'fast' must be refined into measurable, testable requirements through probing questions.

Question 2

Which elicitation technique is MOST effective when stakeholders are geographically dispersed and cannot meet in person?

Accepted Answer

Surveys and questionnaires

Answer

Surveys and questionnaires allow simultaneous data collection from dispersed stakeholders without requiring physical presence.

Question 3

A business analyst wants to understand the sequence of steps a user follows to complete a task. Which elicitation output is MOST appropriate?

Accepted Answer

Process flow / workflow model

Answer

Process flow models visually depict the sequence of steps and decision points in a workflow.

Question 4

What is 'collaborative games' as an elicitation technique?

Accepted Answer

Structured activities that engage stakeholders in creative discovery of needs

Answer

Collaborative games are structured, interactive activities designed to elicit requirements through creative engagement.

Question 5

When conducting document analysis as an elicitation technique, what is the PRIMARY risk?

Accepted Answer

Documents may be outdated or not reflect current business processes

Answer

Existing documents may reflect historical processes rather than current or desired future states.

PMI PBA Certification Practice Test