FREE PMI-PBA Certification Tasks & Techniques Questions and Answers

Question 1

When two solution criteria are discovered to be in conflict, what should a business analyst do?

Accepted Answer

Communicate the conflict to stakeholders and facilitate a resolution.

Answer

Update the requirements baseline and upload it to the project repository.

Answer

Consult the sponsor(s) and log the constraint.

Answer

Perform an impact analysis and propose a lower-cost alternative,

Question 2

A project to implement a new call management system for a help desk is being worked on by a business analyst. They anticipated that as time went on, the average response time would drop, but the opposite has happened. Which method should the business analyst employ to research the issue?

Accepted Answer

Root cause analysis

Answer

Interviews

Answer

Process modeling

Answer

Observation

Question 3

An additional demand was added to the scope of a project in the middle of it. The business analyst must ascertain whether the scope expansion has any implications, dependencies, or hazards. What action should the business analyst take to find these effects?

Accepted Answer

Manage solution scope

Answer

Manage requirements traceability

Answer

Manage requirements prioritization

Answer

Manage assumptions and constraints

Question 4

After the product is baselined, the business analyst wants to make sure that requirement modifications can be properly monitored. What information will the business analyst require to assess the suggested change?

Accepted Answer

Impact analysis

Answer

Pareto analysis

Answer

Scope statement

Answer

Requirements management plan

Question 5

The business analyst is accountable for the following when a modification request is received:

Accepted Answer

analyzing the impact to the project schedule and budget.

Answer

analyzing the impact on business and underlying systems.

Answer

prioritizing and scheduling the changes requested.

Answer

ensuring that change-related incidents are minimized in production.

Question 6

An experienced business analyst finds it challenging to choose between three alternative solution possibilities when creating a business case. An analysis supports a custom-developed solution, either domestically or utilizing contract labor, contrary to the senior vice president (SVP) who requested the business case's preference for an outsourced solution. How should the business analyst prepare the recommendation?

Accepted Answer

Formulate a weighted-ranking matrix

Answer

Review the stakeholder analysis

Answer

Perform solution evaluation

Answer

Recommend the SVP’s choice, as it is most likely to be adopted

Question 7

The finished product was supplied by the software engineers. The solution has been approved by the quality assurance team. What action is next for the business analyst?

Accepted Answer

Conduct user acceptance testing

Answer

Conduct performance testing

Answer

Evaluate the solution with the sponsor(s)

Answer

Evaluate the solution against the project charter

Question 8

The engineering, marketing, and human resources departments have all provided input on the business requirements for a new product. It would be better to: after examining the comments from the three departments.

Accepted Answer

collaborate on a product scope that aligns with the company’s objectives

Answer

negotiate to best meet each department’s objectives

Answer

delegate the decision to be made by the product sponsor

Answer

vote on the product’s highest-value business needs

Question 9

The lead analyst position for a project is given to a business analyst. One of the biggest projects in the company's history, it has numerous components and intricate interfaces. A wide range of stakeholders will use the system that is currently being developed. Which tool ought the business analyst to employ to track the numerous requirements that this project will produce?

Accepted Answer

Sequence diagram

Answer

Data dictionary

Answer

Process mode

Answer

Configuration management system

Question 10

The business analyst develops the specifications for a business analysis repository as a company uses SharePoint. The analyst outlines a thorough workflow in the requirements that includes email notifications being sent to the right parties for specific operations. The activities that should set off the notification procedure must be known to the SharePoint team. Which trigger for the workflow should the business analyst include?

Accepted Answer

Any change to the requirements matrix

Answer

Changes to stakeholder memberships

Answer

Change through project life cycle

Answer

Changes to test cases traced to requirements