MS-740 Teams Network and Connectivity Troubleshooting

Question 1

Which Microsoft tool is specifically designed to test network readiness and quality for Microsoft Teams before deployment?

Accepted Answer

Microsoft Teams Network Assessment Tool

Answer

The Microsoft Teams Network Assessment Tool performs network connectivity tests, simulating Teams media traffic to validate readiness.

Question 2

What is the maximum recommended packet loss percentage for acceptable Teams audio quality according to Microsoft?

Accepted Answer

1%

Answer

Microsoft recommends packet loss below 1% for Teams audio; higher values cause noticeable degradation in call quality.

Question 3

Which UDP port range does Microsoft Teams use for media traffic including audio, video, and screen sharing?

Accepted Answer

UDP 3478-3481

Answer

Teams uses UDP ports 3478–3481 for media relay (TURN) traffic; these ports must be open outbound to Microsoft IP ranges.

Question 4

A user reports poor call quality affecting multiple people in the same office. Which Teams admin center tool provides aggregate call quality data across the organization?

Accepted Answer

Call Quality Dashboard (CQD)

Answer

CQD (Call Quality Dashboard) provides aggregate, tenant-wide call quality metrics and trending data for identifying systemic network issues.

Question 5

What is the primary purpose of Microsoft Teams TURN (Traversal Using Relays around NAT) servers?

Accepted Answer

Relaying media traffic when direct peer-to-peer connection cannot be established

Answer

TURN servers act as media relays when firewall or NAT configurations prevent a direct peer-to-peer media path between participants.

MS-740 - Troubleshooting Microsoft Teams Practice Test

MS-740 - Troubleshooting Microsoft Teams Practice Test

MS-740 Teams Network and Connectivity Troubleshooting