Walmart Asessment Cash Handling and Transactions 3

Question 1

A customer's total is $67.42. They give you $100. What is the correct change?

Accepted Answer

$32.58

Answer

$100.00 minus $67.42 equals $32.58 in change.

Question 2

A customer claims they gave you a $50 bill but you believe it was a $20. What is the correct procedure?

Accepted Answer

Do not close the drawer; call a manager to review the transaction while the register is in its current state

Answer

Keeping the drawer open and involving a manager preserves the transaction state for review and protects both the cashier and the customer.

Question 3

When is it appropriate for a cashier to open the cash drawer without completing a sale?

Accepted Answer

Only with manager approval, such as for a paid-out or drawer count

Answer

Unauthorized drawer opens are a security violation; the drawer should only open under manager-approved circumstances outside of sales.

Question 4

A customer wants to split payment: $25 on a gift card and the rest in cash. Their total is $31.77. How much cash do they owe?

Accepted Answer

$6.77

Answer

$31.77 minus the $25.00 gift card balance leaves $6.77 to be paid in cash.

Question 5

What does a 'balanced' cash drawer mean at the end of a shift?

Accepted Answer

The actual cash in the drawer matches the expected amount based on starting cash plus sales minus payouts

Answer

A balanced drawer means the physical cash matches the system's expected total, confirming all transactions were handled correctly.

Walmart Asessment Practice Test