Walmart Asessment Cash Handling and Transactions

Question 1

A customer's total is $47.83. They hand you $60.00. How much change should you return?

Accepted Answer

$12.17

Answer

$13.17

Answer

$12.27

Answer

$11.83

Question 2

Which is the best practice when a customer hands you cash payment?

Accepted Answer

Place the bill on the register ledge until change is counted and given, then put it in the drawer

Answer

Immediately place the bill in the drawer before giving change

Answer

Hand the change to the customer before counting the bill

Answer

Ask a coworker to verify the bill before accepting it

Question 3

What does it mean when a cashier's register is 'short' at the end of a shift?

Accepted Answer

The drawer has less cash than expected based on recorded sales

Answer

The cashier ran out of a particular coin denomination

Answer

More transactions were voided than approved

Answer

The drawer has more cash than expected

Question 4

A customer's total is $23.47 and they pay with a $30.00 ($20 + $10). What is the correct change?

Accepted Answer

$6.53

Answer

$7.53

Answer

$6.43

Answer

$6.63

Question 5

A customer disputes the change they received. What is the best first step?

Accepted Answer

Recount the change together with the customer before closing the drawer

Answer

Insist your count was correct and proceed to the next customer

Answer

Immediately call a manager without attempting to resolve it yourself

Answer

Give the customer extra change to avoid conflict

Question 6

Which payment method typically does NOT require the customer to enter a PIN at the register?

Accepted Answer

Credit card (tap/swipe for small amounts)

Answer

Debit card

Answer

EBT card

Answer

Cash

Question 7

Why should a cashier count change back to the customer starting from the purchase total?

Accepted Answer

It helps verify accuracy and builds customer confidence in the transaction

Answer

It is faster than counting the full amount at once

Answer

It is required by law for all cash transactions

Answer

It allows the cashier to double-check coupon discounts