Walmart Asessment Situational Judgment

Question 1

You notice a coworker taking merchandise without paying. What do you do?

Accepted Answer

Report the behavior to a manager or through the appropriate reporting channel

Answer

Confront the coworker publicly

Answer

Ignore it since it's not your responsibility

Answer

Tell other coworkers about it

Question 2

A manager asks you to complete a task that seems unsafe. What should you do?

Accepted Answer

Voice your safety concern to the manager and request guidance

Answer

Refuse and walk away

Answer

Complete the task without question

Answer

Complete it quickly to avoid conflict

Question 3

You are running late for your shift. What is the most appropriate action?

Accepted Answer

Call ahead to notify your supervisor as soon as possible

Answer

Show up without saying anything

Answer

Text a coworker to cover for you

Answer

Decide not to come in

Question 4

A customer offers you a personal tip for exceptional service. What should you do?

Accepted Answer

Decline and redirect the customer to submit feedback through official channels

Answer

Accept it gratefully

Answer

Accept only if the amount is small

Answer

Ask your manager before accepting

Question 5

You finish your assigned tasks with 30 minutes left in your shift. What should you do?

Accepted Answer

Ask your supervisor if there are additional tasks you can help with

Answer

Wait quietly for your shift to end

Answer

Begin preparing to leave early

Answer

Browse your phone

Question 6

A customer asks you to hold an item without going through official channels. What should you do?

Accepted Answer

Politely explain the store's hold policy and direct them to the proper process

Answer

Hide it in the back for them

Answer

Agree and put it aside wherever convenient

Answer

Tell them it is not possible to hold items at all