Walmart Asessment Cash Handling and Transactions 2

Question 1

A customer presents a $100 bill. What is the appropriate first step?

Accepted Answer

Verify the bill's authenticity using a counterfeit detection pen or UV light

Answer

Verifying large bills for authenticity protects the store from counterfeit losses before accepting them.

Question 2

A customer's total is $15.60 and they pay with a $20 bill and one dime ($0.10). How much change do they receive?

Accepted Answer

$4.50

Answer

$20.10 minus $15.60 equals $4.50; the extra dime reduced the coins needed in change.

Question 3

Why are $50 and $100 bills typically stored under the register tray rather than in regular slots?

Accepted Answer

To reduce theft visibility and separate them from smaller denominations for security

Answer

Keeping large bills under the tray reduces their visibility and the incentive for theft or grab-and-run attempts.

Question 4

A customer uses a $5.50 coupon on a $18.00 purchase and pays with a $15 bill. How much change do they receive?

Accepted Answer

$2.50

Answer

$18.00 minus $5.50 coupon equals $12.50; $15.00 minus $12.50 equals $2.50 change.

Question 5

What should a cashier do when their register runs low on coins during a shift?

Accepted Answer

Request change from the customer service desk or a manager

Answer

Requesting coins through proper channels (manager or customer service) is the correct procedure to maintain lane flow.

Walmart Asessment Practice Test