Walmart Asessment Cash Handling and Transactions 2

Question 1

A customer presents a $100 bill. What is the appropriate first step?

Accepted Answer

Verify the bill's authenticity using a counterfeit detection pen or UV light

Answer

Immediately place it in the register and proceed

Answer

Ask the customer to break the bill at customer service first

Answer

Refuse to accept $100 bills per store policy

Question 2

A customer's total is $15.60 and they pay with a $20 bill and one dime ($0.10). How much change do they receive?

Accepted Answer

$4.50

Answer

$4.40

Answer

$5.50

Answer

$3.50

Question 3

Why are $50 and $100 bills typically stored under the register tray rather than in regular slots?

Accepted Answer

To reduce theft visibility and separate them from smaller denominations for security

Answer

Because they are used more frequently and need quick access

Answer

Register trays do not have slots large enough for $100 bills

Answer

Store policy requires large bills to be counted separately each hour

Question 4

A customer uses a $5.50 coupon on a $18.00 purchase and pays with a $15 bill. How much change do they receive?

Accepted Answer

$2.50

Answer

$3.50

Answer

$7.50

Answer

$2.00

Question 5

What should a cashier do when their register runs low on coins during a shift?

Accepted Answer

Request change from the customer service desk or a manager

Answer

Take coins from a nearby register without asking

Answer

Ask all customers to pay exact change or use card

Answer

Close the lane until coins are replenished

Question 6

Which of the following is considered improper cash handling at Walmart?

Accepted Answer

Placing personal money into the register to make change for a customer

Answer

Counting change back aloud to the customer

Answer

Using a counterfeit pen on large bills

Answer

Keeping the cash drawer closed between transactions

Question 7

The register display shows a total of $22.15, but you mentally calculated $21.15. What should you do?

Accepted Answer

Trust the register display, which accounts for all applied discounts and taxes accurately

Answer

Override the register total with your mental calculation

Answer

Cancel the transaction and re-ring every item

Answer

Ask the customer which total they believe is correct