RSA Study Guide 2026

Including a 'drink responsibly' message is considered acceptable and is encouraged under responsible marketing standards, while other claims are misleading or harmful.

While refusing service to intoxicated patrons is mandatory, ejecting them at the very first minor sign is an extreme approach and not the primary strategy. Harm minimisation focuses on a graduated response: slowing service, offering food and water, and managing the patron's consumption before refusal of service becomes necessary. Ejection is a last resort. The other options are all core harm minimisation strategies.

Explanation: Keeping track of the number of drinks guests have had is not considered an invasion of privacy for servers. This is because servers may need to monitor the amount of alcohol consumed by guests in order to prevent overconsumption and ensure the safety of the guests. Additionally, monitoring drink consumption can help servers comply with legal requirements and regulations regarding alcohol service. Therefore, it is not considered an invasion of privacy for servers to keep track of the number of drinks guests have had.

Explanation: This category focuses on understanding the legal implications and consequences related to serving alcohol, including fines for violating regulations such as supplying alcohol to minors.

It is a legal offence for a licensee or staff member to sell or supply alcohol to an intoxicated person. The primary and mandatory action is to refuse further service of alcohol. While offering water or ensuring they have a safe way home are good practices, the legal duty is to stop serving them alcohol.

Explanation: When refusing service, it's crucial to maintain an assertive stance. Being assertive involves confidently and respectfully communicating the refusal without being overly aggressive or passive. This helps ensure that the refusal is clear and effective while maintaining professionalism.