RSA - Responsible Service of Alcohol Liquor Laws and Compliance Questions and Answers

Question 1

A patron is showing several signs of intoxication, including slurred speech and difficulty maintaining balance.
You have already decided to refuse service.
According to responsible service of alcohol principles, what is the most appropriate next step?

Accepted Answer

Politely explain the refusal of service and offer a non-alcoholic beverage or food.

Answer

Ask the patron to leave the premises immediately.

Answer

Ignore the patron and hope they leave on their own.

Answer

Alert security to forcibly remove the patron.

Question 2

Under what circumstances is it permissible for a staff member in a licensed venue to supply alcohol to a minor (a person under 18)?

Accepted Answer

It is never permissible for a staff member to supply alcohol to a minor on licensed premises.

Answer

If the minor is having a meal with their parents.

Answer

If the minor's older sibling, who is over 18, buys the drink for them.

Answer

If the minor is employed by the venue and serving the alcohol is part of their job, provided they hold an RSA certificate and state laws permit it.

Question 3

Which of the following is a key legal responsibility of a licensee regarding their staff and RSA compliance?

Accepted Answer

Ensuring all staff involved in the sale or service of alcohol hold a current and valid RSA certificate.

Answer

Ensuring staff have transport home after late shifts.

Answer

Providing staff with one free alcoholic drink per shift.

Answer

Conducting monthly performance reviews on upselling techniques.

Question 4

A police officer enters your venue and requests to see the incident register. What is the correct course of action?

Accepted Answer

Comply with the request and provide the incident register for inspection.

Answer

Refuse the request as it is private company information.

Answer

Ask them to come back with a search warrant.

Answer

Tell them the manager is not present and cannot authorize it.

Question 5

Which of the following promotions is most likely to be in breach of liquor laws regarding responsible service?

Accepted Answer

Promotions that encourage rapid or excessive consumption of alcohol, such as drinking games or extreme discounts.

Answer

A 'cocktail of the week' special.

Answer

Offering a free soft drink with every main meal.

Answer

A '2-for-1' spirits deal advertised to end at 9 PM.

Question 6

A patron presents an ID that you suspect is fake or does not belong to them. According to South Australian law, what power does an authorised person have in this situation?

Accepted Answer

Seize the document and provide the person with written information about how to reclaim it from the police.

Answer

Confiscate the ID and destroy it immediately.

Answer

Ask the person to leave and take no further action.

Answer

Call the patron's parents to verify their age.