RAMP Preventing Service to Minors 3

Question 1

A RAMP-trained employee suspects a customer's ID is fake but the scanner shows no error. What should the employee do?

Accepted Answer

Use personal judgment and refuse if anything still looks suspicious

Answer

A scanner passing an ID does not override visual or behavioral cues; employees must use their own judgment and can still refuse service if they have reasonable doubt.

Question 2

Which behavior by a customer is a behavioral red flag suggesting they may be underage and trying to obtain alcohol?

Accepted Answer

Nervously avoiding eye contact when asked for ID

Answer

Nervousness, avoiding eye contact, or hesitation when asked for ID can indicate that a customer is underage or using a fake ID.

Question 3

Under RAMP guidelines, an acceptable ID for age verification must be which of the following?

Accepted Answer

Government-issued, current (not expired), and include a photo and date of birth

Answer

RAMP requires government-issued, unexpired ID that includes both a photo and date of birth for valid age verification.

Question 4

A 20-year-old customer orders a beer and shows a valid ID. Their 25-year-old friend then asks the server to bring two more beers 'for the table.' What should the server do?

Accepted Answer

Refuse to serve any additional alcohol to the table

Answer

When a minor is present at a table, servers should not provide additional alcohol that could easily be passed to the underage person; refusing further service is the safest RAMP-compliant action.

Question 5

A visibly intoxicated adult purchases alcohol and a witness reports she intends to give it to minors outside. What should the establishment do?

Accepted Answer

Refuse the sale and, if necessary, alert law enforcement

Answer

When there is clear evidence of intent to furnish alcohol to minors, the sale should be refused and law enforcement may need to be contacted.

(RAMP) Certified Responsible Alcohol Management Program Specialist Practice Test

(RAMP) Certified Responsible Alcohol Management Program Specialist Practice Test

RAMP Preventing Service to Minors 3