RAMP - Certified Responsible Alcohol Management Program Specialist Preventing Service to Minors Questions and Answers

Question 1

A group of young adults is seated at a table.
A server checks all their IDs and finds that one individual is only 20 years old.
An adult member of the group then attempts to order a pitcher of beer for the entire table.
What is the server's most appropriate action?

Accepted Answer

Refuse to serve the pitcher and explain that it is illegal to furnish alcohol to a minor.

Answer

Serve the pitcher but remind the adult member not to share it with the minor.

Answer

Serve individual drinks only to the members of the group who are of legal age.

Answer

Ask the 20-year-old to leave the establishment before serving the other members of the group.

Question 2

A customer presents a valid-looking Pennsylvania driver's license, but you notice the height listed is '5'6"' while the person appears to be significantly taller. What is the recommended next step according to RAMP guidelines?

Accepted Answer

Ask the customer to verify information on the ID, such as their birth year or zip code, without looking at it.

Answer

Immediately confiscate the ID and contact the state police.

Answer

Serve the customer since the ID has not expired and the photo is a close match.

Answer

Refuse service and ask the customer to leave immediately without further discussion.

Question 3

A family is dining at your restaurant. The father attempts to order a glass of wine for his 19-year-old son, stating that it is permissible with his consent. What is the legally correct response?

Accepted Answer

Politely refuse service and explain that it is illegal to serve alcohol to anyone under 21 in a licensed establishment, regardless of parental consent.

Answer

Serve the wine, as parental consent is a valid exception in Pennsylvania for on-premises consumption.

Answer

Ask the father to sign a waiver before serving the wine to his son.

Answer

Serve the son a smaller, half-glass of wine as a compromise.

Question 4

In Pennsylvania, what is a potential criminal penalty for an employee who is convicted of knowingly and willfully selling or furnishing alcohol to a minor for the first time?

Accepted Answer

A mandatory minimum fine of $1,000.

Answer

A mandatory 30-day suspension of their driver's license.

Answer

A requirement to complete 100 hours of community service.

Answer

Permanent ineligibility for future employment in any licensed establishment.

Question 5

Under Pennsylvania law, a licensee may use the "Good Faith Defense" against charges of serving a minor. Which condition must be met for this defense to be valid?

Accepted Answer

The employee checked an ID that appeared legitimate to a reasonable person and accepted it in good faith.

Answer

The minor was accompanied by someone who appeared to be a parent or guardian.

Answer

The employee asked the minor to sign a declaration of age card (PLCB-931).

Answer

The minor had been served previously at the establishment without issue.

Question 6

Which of the following is a critical element of a licensee's house policy aimed at preventing service to minors?

Accepted Answer

Outlining specific procedures for handling and documenting service refusals.

Answer

Stating that only employees over the age of 25 are permitted to check IDs.

Answer

Offering non-alcoholic drink discounts to anyone with an expired ID.

Answer

Requiring a second form of ID for all out-of-state licenses.