RAMP - Certified Responsible Alcohol Management Program Specialist RAMP Certification Requirements Questions and Answers 1 — Questions and Answers
Question 1: A licensed establishment is working to achieve RAMP certification. For the Server/Seller Training component, what is the minimum percentage of the alcohol service staff that must complete this training?
- 100% of all employees
- At least 50% of the alcohol service staff (Correct answer)
- Only bartenders and managers
- 75% of the full-time alcohol service staff
Correct answer: At least 50% of the alcohol service staff
To achieve RAMP certification, a licensee must have at least 50% of its alcohol service staff complete the Server/Seller Training. This percentage must be maintained at all times.
Question 2: A new bartender is hired at a RAMP-certified restaurant. According to RAMP requirements, within what timeframe must this new employee complete the New Employee Orientation?
- Before their first shift
- Within 60 days of being hired
- Within 30 days of being hired (Correct answer)
- Within the first two weeks of employment
Correct answer: Within 30 days of being hired
RAMP certification requires that all new members of the alcohol service staff complete a New Employee Orientation within 30 days of their hire date.
Question 3: Which of the following is a mandatory requirement for the Owner/Manager Training component when an individual is completing it for the very first time?
- It must be completed online via the PLCB website.
- It can be completed through a virtual, instructor-led session.
- It must be attended in a classroom setting. (Correct answer)
- It must be renewed annually.
Correct answer: It must be attended in a classroom setting.
The PLCB requires that the first time an owner or PLCB-approved manager completes the Owner/Manager Training for RAMP certification, it must be done in a classroom setting. Subsequent renewals can be completed online or virtually.
Question 4: A tavern owner is preparing to apply for RAMP certification. As part of the process, they must display specific signage. Which two topics must be addressed on the required signs?
- Happy hour specials and hours of operation
- Designated driver programs and taxi information
- Drink prices and food menu availability
- Acceptable forms of ID and refusal of service to minors/visibly intoxicated patrons (Correct answer)
Correct answer: Acceptable forms of ID and refusal of service to minors/visibly intoxicated patrons
The signage component of RAMP certification requires the prominent display of at least two signs that address the licensee's policy on acceptable forms of identification and their duty to refuse service to minors and visibly intoxicated persons.
Question 5: An establishment has successfully completed all four prerequisites for RAMP certification. How long is the initial certification valid before it needs to be renewed?
- 1 year
- 2 years (Correct answer)
- 3 years
- 5 years
Correct answer: 2 years
Once granted by the PLCB, an establishment's RAMP certification is valid for a period of two years, after which the licensee must reapply for certification.
Question 6: A RAMP-certified bar hires three new servers. The manager provides them with the required New Employee Orientation checklists. What must the licensee do with these completed forms?
- Mail the original copies to the PLCB within 30 days.
- Keep them on file for 6 months after the employee leaves.
- Submit them electronically through the PLCB+ portal immediately.
- Retain them throughout the employee's employment and for two years after separation. (Correct answer)
Correct answer: Retain them throughout the employee's employment and for two years after separation.
The licensee is responsible for keeping the completed New Employee Orientation checklists on file for the entire duration of the person's employment and for a period of two years after the employee leaves the company.
A licensed establishment is working to achieve RAMP certification.
For the Server/Seller Training component, what is the minimum percentage of the alcohol service staff that must complete this training?