RAMP - Certified Responsible Alcohol Management Program Specialist Recognizing Intoxicated Patrons Questions and Answers

Question 1

According to Pennsylvania's Responsible Alcohol Management Program (RAMP), which of the following is the legal standard for refusing service to a patron?

Accepted Answer

The patron is observed to be visibly intoxicated.

Answer

The patron's Blood Alcohol Content (BAC) is at or above 0.08%.

Answer

The patron admits to having had several drinks before arriving.

Answer

The patron plans to drive home after drinking.

Question 2

A server notices a patron has become very loud, is telling inappropriate jokes, and has just spilled a portion of their drink while gesturing. Which of the following is the most appropriate next step?

Accepted Answer

Discreetly inform the patron that you cannot serve them another alcoholic drink and offer water or food.

Answer

Quietly ask the patron's friends to make sure they behave.

Answer

Immediately tell the patron they are cut off and must leave.

Answer

Serve them one last drink and then inform them it's their last one.

Question 3

Which of the following is NOT considered a primary sign of visible intoxication by RAMP standards?

Accepted Answer

A strong odor of alcohol on the breath

Answer

Slurred speech

Answer

Stumbling or poor coordination

Answer

Boasting or argumentative behavior

Question 4

A patron you have not served before arrives at your bar. They are walking steadily and speaking clearly, but you notice their eyes are extremely bloodshot and glassy. What should you do?

Accepted Answer

Engage the patron in conversation to look for other signs of intoxication before deciding to serve them.

Answer

Serve them because they show no other signs of intoxication.

Answer

Refuse service immediately as glassy eyes are a definitive sign of intoxication.

Answer

Ask them if they have been drinking before they arrived.

Question 5

Under Pennsylvania's Dram Shop Law, a licensed establishment can be held liable for damages caused by an intoxicated person if they:

Accepted Answer

Served alcohol to a person who was visibly intoxicated.

Answer

Allowed the person to enter the establishment while intoxicated.

Answer

Failed to arrange a safe ride home for an intoxicated patron.

Answer

Served a patron who reached a BAC of 0.08%.

Question 6

When assessing a patron for signs of intoxication, what is a crucial RAMP principle to remember?

Accepted Answer

There is no direct correlation between a person's BAC and their signs of visible intoxication.

Answer

A person's tolerance to alcohol prevents them from becoming visibly intoxicated.

Answer

Only a manager has the authority to declare a patron visibly intoxicated.

Answer

Physical activity like dancing can help a person sober up more quickly.